Sue Paul

Sue Paul, RPh, is a pharmacist who joined Crossroad in January 2016. She earned her pharmacy degree from the University of Cincinnati. Sue works with adults and is passionate about reducing the reliance on medication whenever possible through lifestyle education. She works diligently to ensure that patients can afford their medications. Sue and her husband,…

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Susamma Pappachan

Susamma (Susan) Pappachan, FNP, is a certified nurse practitioner who sees adults. She completed her master’s degree at Xavier University, Cincinnati in 2015. Susan has worked as a nurse practitioner since 2016 in urgent care and family practice settings. She was a registered nurse for 16 years prior to becoming a nurse practitioner. Susan is…

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Michelle Randall

Michelle Randall is a family medicine physician assistant who sees children and adults. She completed her training in 2018 at Northwestern University in Chicago. Prior to joining Crossroad, she spent five years working at a federally qualified health center in Kansas City, primarily caring for recent immigrants. Fluent in Spanish, Michelle enjoys getting to know…

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Douglas Collins

Douglas Collins, MD, received his medical degree from Wright State University School of Medicine, and specializes in family medicine. He sees children, adults and prenatal patients. Dr. Collins also serves as Crossroad’s Chief Medical Officer, overseeing clinical performance and supervising health care providers across all locations. ​Before joining Crossroad, Dr. Collins was an adjunct associate…

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Courtney Roberts

Dr. Courtney Roberts graduated from Harvard University and received his medical degree from the Ohio State University College of Medicine & Public Health. He is especially interested in caring for people with diabetes.

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Whitney Lynn

Whitney Lynn received her doctoral degree from the University of Kentucky in 2017. She focuses on preventing health problems before they begin, and she works to promote health literacy. Whitney helps patients expand their understanding of health so they can easily share their needs and goals. She has traveled to Ecuador twice on medical mission…

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Allison Ng

Dr. Allison Ng completed her MD at the University of Cincinnati College of Medicine and her family medicine residency at The Christ Hospital and the University of Cincinnati. Fluent in Spanish, Dr. Ng has served on short-term global health trips to provide health care in rural Guatemala. A strong interest in refugee well-being has led…

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Sarah Love

Dr. Sarah Love completed her family medicine residency training in Wichita, Kansas, at Via Christi Family Medicine Residency. Dr. Love also is on faculty with UC/The Christ Hospital Family Medicine Residency Program, teaching obstetrics, prenatal care, newborn care and delivering babies. “Being a physician is one of my life’s greatest privileges,” Dr. Love says. “My…

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Natalia Beck

Natalia Beck completed her bachelor’s degree and master’s degree in nursing at the University of Cincinnati. Natalia has previously worked with underserved communities and is excited to carry on the mission of Crossroad. She enjoys being with her family in her free time.

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