Crossroad Health Center

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      • Care Coordination Team
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        • Community Health Education Program Application
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Our mission is to give ​honor to Jesus Christ by providing accessible, comprehensive health care in partnership
​with our patients and community leading to healthy, changed lives. 

CCHF Conference Attendees Tour Crossroad 

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Crossroad Over-the-Rhine opened its doors to visitors attending the Christian Community Health Fellowship conference March 15-19 at the Northern Kentucky Convention Center. Each year, health center staff from across the country gather to share stories, ideas and examples of how to live out the Gospel through health care. Crossroad employees also take part in the conference each year. 

Learn more about Christian Community Health Fellowship here. 


Crossroad Celebrates "Read Across America" Week

This is “Read Across America” Week! Crossroad staff and patients celebrate together by dressing up as their favorite book characters.  

Crossroad OTR Names New Practice Manager

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Charreese Gibson has been named Practice Manager of Crossroad's Over-the-Rhine location. Charreese has served as an outstanding medical assistant at OTR for the past three years. She has a true passion for our patients and an unwavering dedication to her team members. Congratulations, Charreese, on this ​well-deserved promotion!

March Is Colorectal Cancer Awareness Month

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Colorectal cancer screening saves lives.
Regular screening, beginning at age 45, is the key to preventing colorectal cancer (cancer of the colon or rectum). If you’re 45 to 75 years old, get screened for colorectal cancer regularly. If you’re younger than 45 and think you may be at high risk of getting colorectal cancer, or if you’re older than 75, talk to your doctor about screening. Colorectal polyps and colorectal cancer don’t always cause symptoms,  especially at first. That is why getting screened regularly for colorectal cancer is so important.

Screening Test Options
Several screening tests can be used to find polyps or colorectal cancer, including some that you can do at home. Each test has advantages and disadvantages. Talk to your doctor about the pros and cons of each test, and how often to be tested. ​Read more here. 

Celebrate "Read Across America" with Us This Week!

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Thursday, March 2, is “Read Across America” Day! When your child comes in for a well-child checkup on Thursday, March 2 (Western Hills and Harrison) or Friday, March 3 (OTR), they will receive a free book to take home. Kids can listen to a story of color while they wait for their appointment. And everyone will enjoy staff dressed up as their favorite book characters. 

March 2 marks the birthday of Theodore Seuss Geisel -- better known as Dr. Seuss. Dr. Seuss was a well-known children's author, writing and illustrating more than 60 books, including the ever-popular "The Cat in the Hat" and "How the Grinch Stole Christmas!"

Attention Medicaid Members!

Don’t risk losing your health coverage. If you received a letter from Hamilton County Job & Family Services asking you to reapply for Medicaid, it's important to respond right away.

Job & Family Services needs to hear from you to review your Medicaid eligibility. You must send your re-enrollment paperwork or you will lose your Medicaid health insurance – even if you still meet the Medicaid eligibility criteria. Contact Medicaid today at 1-800-324-8680 or at benefits.ohio.gov.
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If you are notified that you no longer quality for Medicaid, you may be able to buy low-cost health coverage through the insurance marketplace. Ask to speak to a Crossroad certified application counselor to help you enroll. 

February is American Heart Month 

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February is American Heart Month, a time when we can all focus on our cardiovascular health. To stay heart healthy, it's important to control your blood pressure and manage your cholesterol and blood glucose levels. You can take positive steps to move more, eat healthier, stress less, work with your health care team and, if you smoke, quit smoking.

To learn more, watch this "Live to the Beat" video here. 

Have questions for your doctor about managing your blood pressure? Use this handy checklist. 


Moderna Covid Vaccine for Infants & Children

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Crossroad Health Center now offers the Moderna Covid vaccine booster for infants and children ages 6 months and older. The vaccine can be given two months after the initial two doses. The initial two doses continue to protect your child against the original Covid strains, and the booster provides additional protection against current Covid strains. Call to schedule today:
Over-the-Rhine: 513-381-2247
Western Hills: 513-922-4271
​Harrison: 513-367-5888

Read more about staying up to date with Covid boosters here.

Is Your Child Vaccinated Against the Flu?

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  • Children younger than 5 years old – especially those younger than 2 – are at higher risk of developing serious flu-related complications. Children of any age with certain chronic health conditions are also at higher risk; during the 2021-2022 flu season, 65 percent of children 0 to 17 years old hospitalized with flu had at least one underlying health condition, such as asthma, neurologic disease, obesity or immune suppression. 

While not at higher risk, children 5 years and older can spread flu to their higher risk family members, like infants younger than 6 months old and adults who are 65 years and older or people of any age who have certain chronic health conditions. It’s important to vaccinate everyone 6 months and older in your family against flu each year to help protect those most at risk. A flu vaccine offers the best defense against flu and its potentially serious complications and also can reduce the spread of flu to others.
  • In children, annual flu vaccination has been shown to: 
  • - Reduce flu illnesses, doctor’s visits for flu, and missed school days
- Reduce the risk of flu-related hospitalization and death.

If your child is not yet vaccinated against the flu, call your child's pediatrician to schedule an appointment. Read more about the flu and vaccines here. 

Source: Centers for Disease Control

Help Bless Our Patients with Healing Health Care

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The holidays are a time to count our blessings. But not everyone will experience the joys of this special season. This is a time of great uncertainty. As prices rise and families are hit hard by inflation, many of our patients are facing even tougher times. Patients like Patricia, whose story you can view HERE.

Thanks to friends like you, we are able to provide affordable, accessible health care to Patricia, and to the thousands of children and adults who call Crossroad their medical home. Please consider renewing your commitment to Crossroad by donating today. Click HERE to donate. 


Crossroad Recognized for High-Quality Care
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Crossroad is a proud 2022 recipient of a Health Center Quality Leader award from HRSA, an agency of the U.S. Department of Health and Human Services. We have been recognized as ranking among the top 20% of health centers for best overall clinical performance. Congratulations to our outstanding staff for their dedicated and compassionate patient care!

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Covid Vaccine Boosters Now Available for Kids 

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Moderna bivalent boosters are now available to children who are Crossroad patients ages 6 years and up.The booster should be given at least two months after their last Covid vaccine. If you'd like your child to receive the Covid booster, please contact your Crossroad location to schedule a shot!

Over-the-Rhine: 513-381-2247
Western Hills: 513-922-4271
​Harrison: 513-367-5888

Here's what the CDC says about Covid boosters.

Celebrating Our Medical Assistants on National MA Day

October 19 is National Medical Assistant Day -- and we are grateful every day for the spectacular care provided by our medical assistants. They are vital members of the care team, providing safe, compassionate and high-quality care to our patients. Our MAs put our patients at ease, talk with them about their concerns and help them navigate the whole health system. They make a medical team complete, and they deserve our deepest appreciation for their hard work and dedication. Thank you, Crossroad Medical Assistants, for making a difference every day!

Crossroad Staff Mark Breast Cancer Awareness Month

Everyone at Crossroad is supporting breast cancer awareness this month. If you haven't had your mammogram this year, and you're due, take a minute to schedule your appointment now! 

Rothenberg Back-to-School Fair Winners

Crossroad Health Center was pleased to be part of the Rothenberg Preparatory Academy back-to-school fair on August 20. We raffled off bikes, hoverboards and gift cards to several lucky students and their families. 

Coloring Contest Winners Announced

Crossroad is pleased to announce the winners of its annual coloring contest, open to all patients. The contest is held in August during National Health Center Week. Competition was fierce, and the winners are (left to right) Mayleigh Williams (ages 6 and under); Normalynn Mendoza (ages 7-10); Reighan Jones (ages 11-13) and Heavenly Goff (ages 14 and up). Winners received a backpack filled with back-to-school essentials. Congratulations to all our talented artists!

Concerned About Monkeypox? 

Monkeypox is a rare disease caused by infection with a virus. We’ve known monkeypox can cause disease in people since 1970. Before 2022, monkeypox was mostly seen in parts of central and west Africa. During 2022, monkeypox was reported in places where it is not usually found. This includes countries around the world, including the U.S. and here in Ohio. Learn more about monkeypox here.

If you have questions or concerns about monkeypox, you can contact your Crossroad provider:
Crossroad OTR: 513-381-2247
Crossroad Western Hills: 513-922-4271
Crossroad Harrison: 513-367-5888
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Crossroad Raffles Bikes and Hoverboards at Back-to-School Events

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With back-to-school activities in full swing, Crossroad Health Center joined in the fun at local open houses, raffling off bikes and hoverboards to several lucky students. Mt. Auburn Preparatory Academy student Cameron (pictured at left with mom Malaysia) won a hoverboard from Crossroad Health Center at a back-to-school fair at Mt. Auburn Preparatory Academy. 



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Taft Elementary School student August won a bike from Crossroad Health Center at a recent back-to-school fair. Crossroad will be holding another raffle for students at Rothenberg Preparatory Academy this Saturday, August 20, from 12 to 3 p.m. Stop by to hear more about our services and make sure your students are ready for school!

Crossroad Celebrates National Ice Cream Day

America loves ice cream, which is why we celebrate National Ice Cream Day this Sunday, July 17. And today Crossroad staff celebrated across our three sites! 

Jaclyn Halverstadt Is Crossroad's 2021 Employee of the Year

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Jaclyn Halverstadt, care coordinator at the Crossroad Harrison office, has been named Crossroad's 2021 Employee of the Year.  

Jaclyn has been part of the Crossroad team for seven years, first as a medical assistant, then eventually assuming the role of care coordinator. In her current position, she assists our patients in accessing the care they need, whether it be at our office or elsewhere. She also helps patients overcome barriers to improved health, such as transportation, access to healthy food or even housing. Care coordinators serve as a valuable resource for staff and patients alike as advocates and partners for their medical care.

One of Jaclyn's coworkers says, "I can think of no other person who so quietly and humbly embraces the mission and works diligently without complaint to serve our patients." Another says, " Her heart is to help anyone who needs it with compassion and care." 

Congratulations, Jaclyn, on your well-deserved recognition as Crossroad's 2021 Employee of the Year!

Eric Kennedy Named 2022 Health Care Hero​

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​Crossroad security officer Eric Kennedy was named a 2022 Health Care Hero by the Cincinnati Business Courier. The event was held June 2 at the Cincinnati Hyatt Regency.
 
The Business Courier recognizes those who have made an impact on health care in our community through their concern for patients, their research and inventions, their management skills, their innovative programs for employees and their services.
 
Eric won in the category of Patient Experience. As Crossroad's staff and patients know, Eric is not simply someone who sits behind a desk and smiles as people enter the building. He takes his protective role at the health center very seriously, and will do anything he can to make others’ lives easier – and safer. If one person were to be named Crossroad’s community ambassador, it would be Eric. Everyone, from Crossroad patients to visitors to CEOs, comments on how Eric is always right there to greet them with a huge smile and to make them feel welcome. 
 
Congratulations, Eric, on receiving an award that recognizes your outstanding contributions as our health care hero! Read more about Eric's award here.

New Crossroad OTR Prayer Space Opens
On Friday, May 20, a new prayer space at our Over-the-Rhine site was officially opened and blessed by Sister Dee Sizler. The space, which houses several pews and a cross, is open to Crossroad staff, patients and their families, as well as anyone in the neighborhood who is seeking a quiet place to reflect and pray.
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  • Skin Cancer: What Are the Risk Factors?

Anyone can get skin cancer, but people with certain characteristics are at greater risk:






  • A lighter natural skin color
  • Skin that burns, freckles, reddens easily, or becomes painful in the sun
  • Blue or green eyes
  • Blond or red hair
  • Certain types and a large number of moles
  • A family history of skin cancer
  • A personal history of skin cancer
  • Older age
Learn more here. 

Celebrating Our Outstanding Staff on Administrative Professionals Day!
Happy Administrative Professionals Day to the great admin team at Crossroad! Thank you for all your hard work behind the scenes. You help power our success, not just today but every day!

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Sister Dee Sizler Is a Senior Who Rocks!

Sister Dee Sizler, chaplain at Crossroad Health Center's Over-the-Rhine office, has been selected by Pro Seniors as a 2022 Senior Who Rocks! Every year, Pro Seniors honors adults who are at least 70 years old, actively working or volunteering, and adding value and vibrancy to our community. Seniors Who Rock is an opportunity to highlight the positive impact seniors have on our community.
 
Sister Dee, along with three other seniors, will be honored at a special breakfast event on Wednesday, August 10, at Longworth Hall Event Center. More details will be shared closer to the date. Tickets will be available to the public. Read a short bio of Sister Dee and the other honorees here. 
 
Founded in 1975, Pro Seniors is a Cincinnati-based nonprofit organization dedicated to enhancing the independence and quality of life of Ohio seniors. While most people who seek Pro Seniors’ help are experiencing challenges associated with limited income, a health crisis, or even abuse, neglect or exploitation, Pro Seniors believes that aging is also a time for triumph and celebration. Seniors Who Rock is an opportunity to share positive images of aging by highlighting the insights that come with experience and a generous heart. Read more about Pro Seniors here.


FREE Covid-19 Tests Shipped to Your Home

Good news! Each household in the U.S. can now have four free Covid-19 at-home tests shipped directly to their home at no cost!
 All you need to do is visit COVIDtests.gov or click here and enter your contact information and mailing address. The tests are rapid antigen "at-home" or "self" tests — not PCR tests which require a lab drop-off. The "at-home" or "self" tests can be taken anywhere and give results within 30 minutes.

More Information on Testing from the CDC

For people with asymptomatic exposures: The CDC recommends not testing until at least 5 days after exposure.
 
For people with symptoms: With the Omicron variant, the rapid antigen test is less sensitive and less likely to detect an early infection than a PCR test. According to the FDA, “Antigen tests are generally less sensitive and less likely to pick up very early infections compared to molecular tests.
 
“In following the FDA's long-standing rapid test recommendations, if a person tests negative with an antigen test but is suspected of having COVID-19, such as experiencing symptoms or have a high likelihood of infection due to exposure, follow-up molecular testing is important for determining a COVID-19 infection.
 
If a person tests positive with an antigen test, they should self-isolate and seek follow-up care with a health care provider to determine the next steps.” https://www.fda.gov/medical-devices/coronavirus-covid-19-and-medical-devices/sars-cov-2-viral-mutations-impact-covid-19-tests?utm_medium=email&utm_source=govdelivery#omicronvariantimpact
 
Using antigen testing to end isolation: “If an individual has access to a test and wants to test, the best approach is to use an antigen test toward the end of the 5-day isolation period. If your test result is positive, you should continue to isolate until day 10. If your test result is negative, you can end isolation, but continue to wear a well-fitting mask around others at home and in public until day 10.”
https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine-isolation-background.html
 
Think you need a Covid-19 test? Here are some tips from the CDC:
https://www.cdc.gov/coronavirus/2019-ncov/images/symptoms-testing/COVID-Testing-Flowchart_v2_Updated.jpg 

Mask Up, Everybody!

​In addition to being fully vaccinated against Covid, wearing a mask can cut your risk for infection from the fast-spreading Omicron variant. Mask up -- and keep in mind: 
  • Omicron takes 2-3 days to “catch” from someone – a shorter timeframe than Delta, and you can catch it more easily than Delta. 
  • Cloth masks help keep you safe, but surgical or N-95  masks are better at stopping droplets from spreading.
  • Data from ICUs continue to show that 95% or more of Covid-infected ICU patients are unvaccinated. The Covid booster provides 75% protection against getting Omicron, and is a huge protection against hospitalizations and ICU admission.  ​
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Help Us Keep You Safe During Covid

Covid has been tough on everyone, including our staff. While most patients remain respectful and calm in our offices, we have had  issues recently with some who have expressed anger and aggression toward our health care providers. Please understand that we wear masks to keep you safe -- and we ask that you wear masks to keep us and other patients safe as well. We want to continue to care for you and your loved ones, and we ask for your cooperation in keeping everyone healthy during these stressful times. 
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Crossroad Scores in Top 20 Percent of Health Care Centers Nationally

Even while coping with the many challenges of the Covid-19 pandemic, over the past year Crossroad succeeded in maintaining our focus on improving our quality of care. Just in, our 2020 results are proof of that dedication to our patients.
​

In February 2021, we reported on our 2020 performance to HRSA (part of the U.S. Dept. of Health and Human Services). We're pleased to announce that we scored remarkably well. We were recognized at the silver level (top 11-20%) as a health center that achieved the best overall clinical quality measure performance among all federally qualified health centers across the U.S.

This was a team effort -- thanks to everyone at Crossroad for contributing to these results. Your persistence and energy meant that we were able to shine even during a pandemic! A special thank you to our friends and supporters for your prayers and many contributions that helped to lift up our staff during this trying time.

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Join Our Supportive Pregnancy Care Program -- and Earn Rewards!

Pregnancy is an exciting time. It can also be challenging, especially if you’re a first-time mom. When you join Crossroad’s Supportive Pregnancy Care program, you can build a friendly and understanding community with other expectant mothers. The program brings together a small group of pregnant women with similar due dates for prenatal care with a qualified Crossroad facilitator. You will prepare for your birth experience and receive practical information about how to care for yourself and your baby. 
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Get Rewarded When You Join Our Supportive Pregnancy Care Group 
When you join the Supportive Pregnancy Care program, you can build a friendly and understanding community with other expectant
mothers. And you can enjoy these great benefits! 
  • 1st group visit – receive a $25 gift card
  • Every 3 visits – receive a $10 gift card (total of 3)
  • Complete all prenatal visits – receive a Pack 'N' Play 
  • Postpartum visit – receive a gift basket with self-care and baby items

 Why Join Our Supportive Pregnancy Care Group?
 Whether this is your first baby or you’re an experienced mom, group prenatal care can help you feel confident and supported throughout your pregnancy. Our Supportive Pregnancy Care program:​
  • Makes a premature birth less likely
  • Helps your baby be as healthy as possible
  • Helps you breastfeed longer
  • Better prepares you for your baby’s birth
  • Eases any prenatal stress and tension
  • Provides social support within your group

Call 513-922-4271 to enroll or find out more. 
Enrolling in Supportive Pregnancy Care means you’re taking positive steps to support the health and wellness of you and your baby!
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Crossroad Health Center – Western Hills
2170 Anderson Ferry Road
Cincinnati, OH  45238
513-922-4271
www.crossroadhc.org

Highly Contagious Delta Variant Is Spreading Rapidly

Dr. Emily Haas and Interim Medical Director Brook Gumm, MSN, APRN, talk about the highly contagious Covid Delta variant and how you can protect yourself and your family.

​Watch here. 
Cincinnati Children’s Recommends All Children Wear Masks at School

Cincinnati Children’s recommends that all children returning to in-person school wear masks, regardless of vaccination status. Many children are not yet eligible to be vaccinated against Covid-19, and others should mask because no vaccine is 100 percent effective at preventing infection. In addition, teachers and staff should continue to wear masks, regardless of vaccination status.

While each school district must decide the best way to safeguard students, it’s important to note that masks are about 85 percent effective in preventing the spread of the virus that causes Covid-19. Vaccines can provide even greater protection, but the federal government’s ongoing review of data from clinical trials may mean that children 11 and younger won’t be eligible for vaccination until late this year or early next year.

Watch a video featuring two Children's pediatricians discussing Covid and masking for kids at school here. 
For more details, visit Cincinnati Children's website. 

Note that the impact of Covid-19 is evolving rapidly. This guidance reflects the current environment and will be updated as needed.
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Brook Gumm, MSN, APRN, Appointed as Interim Medical Director
Crossroad is pleased to announce Brook Gumm, MSN, APRN, as Interim Medical Director. Dr. Christy O’Dea, former Medical Director, has stepped down from this role. We are confident Brook will provide strong leadership during this time of transition.
 
A pediatric nurse practitioner for more than 40 years, Brook received her master’s degree in nursing administration from Indiana University - Purdue University at Indianapolis, and her nurse practitioner post-graduate education at the University of Cincinnati. Brook has served at Crossroad for more than 25 years, most recently as Pediatric Director. In her role as Interim Medical Director, she will oversee staff operations at all Crossroad sites. Our commitment is to maintain our high standards during the transition and continue to offer our patients the high-quality health care they deserve. Thank you, Brook, for filling this critical role!

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Dr. Christy O'Dea Appointed as Smith Chair of Family Medicine at UC College of Medicine

Dr. Christy O’Dea has been appointed as the Robert and Myfanwy Smith Chair of Family Medicine and Vice Chair of the Department of Family and Community Medicine at UC College of Medicine. She will remain at Crossroad two days a week as a family physician, providing care for adults, children and pregnant women.  


In her new role as the Smith Chair, Dr. O'Dea will have dedicated time to continue to work in community health. She adds, "I am passionate about global health and Latino health and this position gives me more time to work in both areas." Dr. O'Dea continues, "I have enjoyed my time as medical director at Crossroad, supporting our wonderful providers. I love my patients as well and I am happy to have more time to see them!"

Congratulations, Dr. O’Dea, on this prestigious appointment!

These Kids Got Their Covid-19 Vaccine at Crossroad!
​CDC recommends everyone 12 years and older should get a COVID-19 vaccination to help protect against Covid-19. Read more here.
"Coping During Covid" Group Offers Support, Life Strategies 

The past year has been challenging and isolating for many, and feeling hopeful can be hard right now. Crossroad is addressing the stress of the pandemic by offering a way to easily share your experiences with others who have also felt the impact of the pandemic.

Crossroad's 
Coping During Covid group brings together a group of adults seeking support, life strategies and coping skills in dealing with the COVID-19 pandemic. The group also provides effective mental health strategies during weekly sessions to help cope with these experiences.

Group sessions will be led by trained mental health professionals who will address topics such as stress management, mindfulness, the 4 A’s of Coping, and other evidence-based strategies. This group is designed to be a safe and confidential space for sharing your experiences. Groups meet weekly on Wednesday from 3 to 4 p.m. for 6 consecutive weeks, and are open to any Crossroad patients, family members or friends age 18 or older. Meetings are held virtually via Zoom..

To join, or for more information, contact Greg Keith, MA, LPCC, at 513-381-2247 or 513-367-5888.
 
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Rahma Community Services Donates Covid Care Kits

Crossroad Health Center is deeply grateful to Rahma Community Services for their donation of 125 well-stocked Covid-19 home care kits. Thanks to their generosity, patients who have tested positive for Covid-19 can receive a kit filled with an abundance of food and personal care items. Thank you, Rahma Community Services, for helping our patients return to good health!

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 Dr. Christy O'Dea Addresses Barriers to Covid-19 Vaccination for the Hispanic Community

Talking to Channel 12 reporter Cassy Arsenault, Dr. Christy O'Dea, Crossroad's medical director, discussed the challenges the Hispanic community faces in accessing the Covid-19 vaccine
 
“We know that definitely in Cincinnati the Hispanic population has suffered a lot from Covid,” Dr. O'Dea said. She explained that while the majority of her Hispanic patients have tested positive for Covid-19, major barriers still stand in the way of them receiving the shot. To learn more, watch here.

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Worried About Getting the Covid Vaccine?

Watch this video with Crossroad providers Dr. Christy O' Dea and Dr. Amy Van Milligan. They talk about reasons why you might be concerned about the vaccine, and address those concerns. Watch here. 

COVID-19 Vaccine Information for Specific Groups
Although the vaccine supply is currently limited, CDC is working toward making vaccines widely available for everyone at no cost. Learn more about your state’s plan here. Find Covid-19 vaccines near you on the CDC VaccineFinder here. 
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Donate a Cross for Crossroad

Crossroad invites you to donate a cross for display in our exam rooms. Drop off your cross (no larger than 12", please!) at any of our three sites -- Over-the-Rhine, Western Hills and Harrison. Thank you for helping us show God's love to our patients!

Over-the-Rhine: 5 E. Liberty St., Cincinnati, OH 45202 (513-381-2247)
Western Hills: 2170 Anderson Ferry Rd., Cincinnati, OH 45238 (513-922-4271)
Harrison: 10450 New Haven Rd., Suite 3, Harrison, OH 45030 (513-367-5888)

Covid-19 Vaccine Myths vs. Facts

Have concerns about getting the Covid-19 vaccine? Check out these Covid-19 vaccine myths and facts!
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Crossroad Now Accepting New Patients

Looking for a medical home for yourself or your family? After a brief pause due to Covid-19, Crossroad Health Center is continuing to accept new adult and pediatric patients. We offer a full range of health care services, from routine checkups, immunizations and care for illnesses to behavioral health counseling, prenatal care and medication-assisted treatment for addiction. Call for an appointment:

Over-the-Rhine: 513-381-2247
Western Hills: 513-922-4271
Harrison: 513-367-5888 
Taft (Mt. Auburn): 513-363-5624

A few folks who've received the Covid-19 vaccine at Crossroad!
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Mask Up, Everyone!

Wearing face masks is something that we can do every day to help prevent the spread of the virus. You should always wear one when you go out to public places and anytime you’re around people who do not live in your household.
How to wear a mask:
  • It should cover your mouth and nose
  • It should be snug but comfortable against the sides of your face
  • It should be secured with ties or ear loops
  • It should be made with multiple layers of material
  • It must allow you to breathe without restriction
  • Disposable masks should be thrown away after each use
Learn more here: www.everymaskup.com/


Masks On at Crossroad!

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The CDC urges everyone to wear face coverings in public to help slow the spread of Covid-19. At Crossroad, face masks are required for everyone, including all patients, staff and visitors. If you don’t have a mask, you will be given one to wear when you enter our offices.

​
Questions? Call your Crossroad health care provider:
Over-the-Rhine: 513-381-2247
Western Hills: 513-922-4271
Harrison: 513-367-5888

https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/diy-cloth-face-coverings.html

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Telehealth at Crossroad: See Your Doctor From Home!

Now you can chat with a health care provider from the comfort of your home. All you need is internet access and a phone, smartphone or computer. You’ll save time and energy when you’re not feeling well – and you can usually get a same-day appointment. 

A telemedicine appointment is like a regular appointment. You will sit in front of a camera where you will be able to see yourself and your health care provider on the screen. These appointments are also called virtual visits.

Telehealth is a convenient option if you’re out of town or feeling too sick to leave the house. In most cases, you don’t need to come into the office – or go the emergency department, where care is much more expensive and you’ll be dealing with a doctor who doesn’t have quick access to your medical records.
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Do you have other questions about telehealth visits? Call to speak with a Crossroad scheduler and see if a telehealth visit is the right option for you. Over-the-Rhine: 513-381-2247; Western Hills: 513-922-4271; Harrison: 513-367-5888

Telehealth FAQs

COVID-19 Resources and Information

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UC College of Engineering Is Helping Crossroad Fight COVID-19

Thanks to the innovative thinking of the UC College of Engineering, Crossroad medical staff can now decontaminate their masks regularly.
 
“Our goals during this crisis are to serve our patients by maintaining access while also protecting our staff,” medical director Christy O’Dea, MD, says. “When we looked at our mask inventory, we weren’t sure we would have enough to keep our doors open, so we started looking for other options.”
 
Dr. O’Dea reached out to the School of Engineering for help. She was lucky enough to contact associate professor Mary Beth Privitera. They quickly connected, and Professor Privitera realized that she and her students were in the perfect position to help Crossroad.  As their senior year project, Allison Garbo, Kellen Crosby and Sepideh Shanehsaz had developed a UC-V light box capable of decontaminating personal protective equipment. The box, originally targeted for delivery to Tanzania, was suddenly available when the trip was canceled.
 
The box uses UV-C light to disinfect protective gear, so we can extend the life of our masks. That lets us see patients who are sick but also protect staff. “It means so much that there are so many out there who are supporting us as health care workers on the front line,” Dr. O’Dea says. “The UV-C light box that the UC Engineering students made makes so much of a difference to us!”
 
Many thanks to Professor Privitera and the UC College of Engineering, for creating and delivering our new UV-C light box!

Having a Baby?

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Join an informative, interactive group via Zoom sponsored by the March of Dimes that will help you connect with other women who are pregnant and due about the same time you are. There is also a postpartum group if you've recently had a baby, and a group in Spanish. Group sessions held every Thursday starting April 23. Deadline to register is April 20. Read more and register here. (These groups supplement, and don't replace, your usual prenatal care.)
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To Our Crossroad Walk-In Patients at OTR

In order to protect all of our patients and staff, we are requesting that you call us at 513-381-2247 before you walk in. Your provider may be able to take care of your needs through a telephone visit instead of a face-to-face visit. We thank you for your help in keeping everyone safe!

An Important Message to Our Valued Crossroad Patients
 
Your health, safety and well-being are important to us. In an effort to keep you safe and keep our providers safe, we ask that:
 
IF you have a scheduled appointment at any Crossroad Health Center office, AND you are suffering from fever, cough, shortness of breath or other respiratory symptoms, please contact your primary care provider before coming to any of our locations. At our Over-the-Rhine office, this also applies to any walk-in appointments.  Please do not walk in with any of these symptoms.
 
We would be happy to talk with you about any exposure risk factors, including recent travel out of the country. Please be sure to call our office before your appointment to discuss with your physician or health care provider.

Please, No Visitors at Your Appointment
Unless it's absolutely necessary, we ask that you do not bring any visitors into our offices or exam rooms during your appointment.  
 
OTR: 513-381-2247
Western Hills: 513-922-4271
Harrison: 513-367-5888
Taft: 513-381-2247
Rothenberg: 513-381-2247

Thank you for your help in preventing the spread of COVID-19.  Please stay well, and check our Facebook page regularly for updates.
COVID-19 Information & Resources

For Our Prenatal Patients: Join an informative, interactive group via Zoom sponsored by the March of Dimes that will help you connect with other women who are pregnant and due about the same time you are. There is also a postpartum group if you've recently had a baby, and a group in Spanish. Group sessions held every Thursday starting April 23. Deadline to register is April 20. Read more and register here. (These groups supplement, and don't replace, your usual prenatal care.)

COVID-19 Projections: Check out COVID-19 projections, assuming full social distancing through May 2020. As the pandemic progresses, new data about the virus in the U.S. will be added. Information is provided by The Institute for Health Metrics and Evaluation, an independent population health research center, which is part of the University of Washington.

10 Ways to Manage Respiratory Symptoms at Home: If you have fever, cough or shortness of breath, call your health care provider. They may tell you to manage your care from home. Follow these tips.

​Coping with Anxiety: Check out this short video on to deal with the coronavirus crisis and the fear, anxiety and worry that goes with it.

Coping with Stress: The World Health Organization has shared these tips on helping children deal with stress during the COVID-19 outbreak. Read more here. Tips on dealing with stress and fear triggered by COVID-19: read here.  ​

​Social Distancing: 
By now, you've probably heard the term "social distancing" as a way to combat the coronavirus. Learn how to put that into practice for kids (see more) and adults (read here.) 

Avoiding COVID-19: The Ohio Department of Health offers these ideas on steering clear of the coronavirus. Read now. 

Emerging Treatments: Read more here. 

For Our Prenatal Patients: Get answers to your questions about COVID-19 and pregnancy from Dr. Elizabeth Kelly, a University of Cincinnati OB/GYN doctor. Watch this short video interview by Cradle Cincinnati and learn what you need to know about COVID-19, your health and the health of your baby.
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Community Resource Guide: Includes resources for medications, housing, food, child care for heath care professionals and more. Read more here. 

Coronavirus Resources in Spanish

Estímulo Pago: Lo que necesitas saber. Leer aquí​.

Los Centros para el Control y la Prevención de Enfermedades(CDC)
Los Centros para el Control y la Prevención de Enfermedades (CDC) están vigilando de cerca un brote de enfermedad respiratoria causada por un nuevo coronavirus que se identificó por primera vez en Wuhan, en la provincia de Hubei, en China. Esta es una situación emergente que está cambiando rápidamente y los CDC continuarán brindando información actualizada a medida que esté disponible. Los CDC trabajan a toda hora para proteger la salud de las personas. Es función de los CDC preocuparse y actuar rápidamente cada vez que haya un problema potencial para la salud pública. Leer aquí 

Entérate de que dicen los médicos en Cincinnati, con relación al coronavirus. Las precauciones que debemos tomar y qué hacer si necesitamos ayuda en Ohio. Mira aquí

La línea telefónica bilingüe:  El gobierno de Ohio ha creado la línea telefónica bilingüe 1-833-427-5634 para ayudar con preguntas del COVID-19.

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Enfermedad del Coronavirus 2019 (COVID‑19): Leer aquí
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Coronavirus Information in Multiple Languages
The CDC offers information in several languages (Spanish, French, Vietnamese, Russian, Swahili, Dari, Arabic, Farsi, Chinese and Ukrainian) including symptoms, what to do if you are sick, what you need to know and more 
https://www.cdc.gov/coronavirus/2019-ncov/communication/factsheets.html

Updated 4/14/2020. 
Community Resources - COVID-19

Stimulus Payment:
Congress has passed three bills to support the economy and provide money to those affected by COVID-19. One bill is called the Coronavirus Aid, Relief and Economic Security (CARES) Act. It includes a stimulus payment that will send many Americans direct payments. Read more here (English & Spanish). 

Community Resource Guide: Includes resources for medications, housing, food, child care for heath care professionals and more. Read more here. 

Free WiFi Access: Charter-Spectrum is offering free access to broadband and WiFi services to households with students who do not already have the services. The WiFi access will be available for 60 days to households with students from kindergarten to college who do not already have a Spectrum broadband subscription at any service level up to 100 Mbps. To enroll, call 1-844-488-8395 or click here to learn more. 

Unemployment Benefits: Find out how to file for unemployment benefits, if you are eligible and more. Read more here. 

Meal Distribution Through CPS
Cincinnati Public Schools are distributing meals to families. See which schools are offering this service here.  

Crossroad OTR Named 2020 OTR Nonprofit of the Year by OTR Chamber of Commerce
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Crossroad OTR was recognized as the OTR Nonprofit of the Year by the OTR Chamber of Commerce at a March 5 ceremony at Memorial Hall. Accepting the award was Crossroad CEO James Berrens (center), joined by the organization's founders (left to right): Julie Schubert, Dr. Chuck Schubert, Sally Stewart and Janet Germann.

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The OTR Chamber offered this tribute: "Over-the-Rhine is special because it is home to not only small business and residents, but also dozens of pretty incredible nonprofits. Crossroad Health Center is one of those nonprofits, a faith-based setting serving patients of all economic levels, its sliding fee scale ensuring no one is turned away. The center has been rooted in OTR for 27 years, providing not just medical services, but all-around care, making sure you have the treatment you need and are connected to other people and organizations, as it takes a village. You’ll even find a school-based health center right down the street at Rothenberg Preparatory Academy so kids can get checkups right on the spot. Their years of demonstrated commitment and care to the people in OTR is why they are the OTR Nonprofit of the Year."

Congratulations to everyone at Crossroad for working together to provide affordable, accessible, high-quality health care to those most in need in our community. This award reflects a strong team effort not just at OTR but across all our sites.

About the OTR Made Awards
For the past 15 years, the Over-the-Rhine Chamber of Commerce has recognized outstanding individuals, businesses and nonprofits in Over-the-Rhine who have had an immense impact on the neighborhood via the OTR Chamber’s OTR Made Awards. The OTR Chamber’s OTR Made Awards is a community-wide celebration of the people and businesses who have greatly contributed to the economic vitality of OTR. It also recognizes those who are leaders in building an inclusive climate for all, creating a place where all are welcome to visit, live, work and build a business.


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Crossroad OTR Offers Expanded Walk-in Hours
Monday – Friday   8:30 – 11 a.m.    AND Monday – Friday 1-3 p.m. 
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Crossroad Over-the-Rhine offers walk-in appointments to our adult and pediatric patients. Come in when you feel sick or you have a minor injury that needs medical attention. Or you may want follow-up care for a chronic problem – like diabetes or hypertension -- and need a medication refill to treat that problem. We can address one health issue at your visit. We'll do our best to see you as quickly as possible! Walk-in appointments are available to all established Crossroad patients.

Not a patient yet? Choose the location most convenient for you -- OTR (513-381-2247), Western Hills (513-922-4271) or Harrison (513-367-5888) -- and join the nearly 13,000 adults and children who call Crossroad their medical home!


COVID-19 Update: If you are suffering from fever, cough, shortness of breath or other respiratory symptoms, please contact your primary care provider before coming to any of our locations. At our Over-the-Rhine office, this also applies to any walk-in appointments. Please do not walk in with any of these symptoms.

Walk-in Provider Schedule*
Monday: Dr. Courtney Roberts 
Tuesday: Amber Severn, NP
Wednesday: Dr. Amy Van Milligan
Thursday: Dr. Kara Guisinger
Friday: Dr. Christy O'Dea

* Mornings only. Afternoon walk-in patients may see different providers.

Note: Walk-in providers cannot prescribe controlled substances. Please make an appointment with your usual primary care provider for these medications.


It's Flu Season!
 
Take everyday preventative actions to help stop the spread of flu viruses! Avoid close contact with sick people, avoid touching your eyes, nose, and mouth, cover your coughs and sneezes, wash your hands often (with soap and water). Take antiviral drugs if your doctor prescribes them!
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  • News
  • Who we are
  • What we do 
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Welcome to Crossroad Health Center! We are here to be your partners in achieving and maintaining good health. At Crossroad, we create a “medical home” where more than 11,000 patients have easy access to medical and behavioral health care services. Without Crossroad, these patients would not receive the high-quality and comprehensive health care they experience here, regardless of their ability to pay.

For 25 years, we have built enduring relationships with patients who have struggled to find high-quality and affordable health care. With a bond of trust firmly in place, Crossroad is changing lives by uncovering critical needs beyond the physical.  

Crossroad is a federally qualified health center, and provides high-quality medical care for children and adults at our five locations. We offer care for illnesses, routine checkups, immunizations, preventive care and more.
History | Guiding Principles
Crossroad Health Center provides primary health care to children and adults in Greater Cincinnati. Crossroad strives to provide care that treats the whole person -- body, mind and spirit -- regardless of ability to pay. Crossroad provides a sliding fee scale for patients with no insurance, with a minimum co-pay of $15. Medicaid, Medicare, most commercial insurances and self-pay are accepted. A bilingual staff provides culturally appropriate services to Spanish speaking patients.
Learn more about our services
Measuring Our Impact

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In 2019, our friends and supporters helped us transform the lives of more than 12,000 children and adults through patient-centered health care. 
 
42,311 Total Visits 
12,564 Patients
  • 6% of all patients are uninsured
  • 11% of adult patients are uninsured
  • 18% of adult patients have a diagnosable mental illness
  • 2,614 mental health counseling visits were provided

What patients say about us:
  • 98% of our patients say we help them make healthy lifestyle choices.
  • 95% would recommend Crossroad to family and friends.

Valerie’s Story
When Valerie and her five young children moved from Kentucky to Cincinnati, life changed for the family, and not always for the better. But one bright note was finding Crossroad.
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“I liked our pediatrician right off the top,” Valerie says. “She does an amazing job with our family. I knew I would want to stay with her as our doctor.” All five children deal with chronic health conditions, from ADHD to hearing loss to severe celiac disease. She adds, “Since going to Crossroad, the kids have been healthier. The staff make sure they get scheduled for regular checkups. Their asthma is under control, and they get their medications regularly.”

The family has faced other struggles as well, including being homeless. Today, they are renting an apartment, and life is more secure. Good medical care is part of the picture, but there’s more. Staff have listened, hugged and supported them through challenging times. They’ve prayed with the family, and helped connect them to counseling. Valerie says, “We’ve hit some hard times. Our doctor made sure that Crossroad was aware. They helped with Christmas gifts, and even car seats when the girls were babies.

Summing up her family’s experience with Crossroad, Valerie says, “They have amazing doctors, nurses and staff – I have recommended Crossroad to all my friends.” 
 
Thanks to our Crossroad staff for their outstanding care and support of our patients!​

About | Contact | Hours & Locations 

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Donate Now!

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Our mission is to give honor to Jesus Christ by providing accessible, comprehensive health care in partnership with our patients and community leading to healthy, changed lives.
This health center receives HHS funding and has federal Public Health Service deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals." For more information, please see http://www.bphc.hrsa.gov.ftca/
Christian Community Health Services (dba Crossroad Health Center) is a tax-exempt 501(c)3 organization. Copyright © 2023 Crossroad Health Center. All rights reserved. This health center is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n).
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