Our mission is to give ​honor to Jesus Christ by providing accessible, comprehensive health care in partnership with our patients and community leading to healthy, changed lives. 
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Effective Nov. 4, Crossroad-West Is Moving to a New Location! 

Crossroad Health Center -West will be able to provide the same great services with expanded space! Our new health center will be located at 2170 Anderson Ferry Road, which is less than 1 mile away from our current location (2859 Boudinot Ave., Suite 107, Cincinnati, OH  45238).

Our brand-new office will provide plenty of parking and a spacious treatment area with twice as many exam rooms. If you are familiar with the area, our new location was previously a Buybacks video store in the Glencrossing Way area.

If you have an existing appointment scheduled before November 1, please continue to visit our current location at 2859 Boudinot Avenue. Any appointments on or after November 4 will be at the new location at 2170 Anderson Ferry Road.

 We are excited to welcome current and new adult and pediatric patients at our new location – and look forward to seeing you there! Please contact the West office if you have any questions at 513-922-4271.​
   
​ Act Now! Ask Your Congress Member to Ensure Health Center Funding by Sept. 30 

Community health center funding expires September 30, 2019. Help us keep health centers like Crossroad and our patients at the forefront of Congressional members’ minds – and reinforce the importance of extending health center funding before September 30.
Please ask your Congress member to take action now to extend health center mandatory funding before the September 30 deadline. This funding will provide reliable and long-term funding for community health centers and the 29 million patients who rely on them for high-quality, affordable and accessible health care.

Without a vote to pass funding in Congress by September 30, community health centers like Crossroad will once again be threatened with extreme uncertainty regarding critical funding. Three years ago, Congress voted overwhelmingly on a bipartisan basis to extend federal grant funding for health centers.  We are asking our Congress members to act immediately to provide a long-term extension of the Community Health Center Fund, ideally for at least five years with increases over time to allow for growth. Health centers must have the predictability and stability they need to recruit providers, purchase equipment and plan strategically to meet the current and future needs of our community.

Thank you for supporting Crossroad and all community health centers across the country!
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Crossroad OTR Offers Walk-in Hours
Monday – Friday                8:30 – 11 a.m.
​Crossroad Over-the-Rhine offers walk-in appointments to our adult and pediatric patients. Come in when you feel sick or you have a minor injury that needs medical attention. Or you may want follow-up care for a chronic problem – like diabetes or hypertension -- and need a medication refill to treat that problem. We can address one health issue at your visit. We'll do our best to see you as quickly as possible! Walk-in appointments are available to all established Crossroad patients.

Not a patient yet? Choose the location most convenient for you -- OTR (513-381-2247), Western Hills (513-922-4271) or Harrison (513-367-5888) -- and join the more than 12,000 adults and children who call Crossroad their medical home!

Walk-in Provider Schedule

Monday: Dr. Courtney Roberts
Tuesday: Amber Severn, NP
Wednesday: Dr. Amy Van Milligan
Thursday: Dr. Christine Furgason
Friday: Dr. Christy O'Dea

Note: The walk-in provider cannot prescribe controlled substances. Please make an appointment with your usual primary care provider for these medications.
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September Is Childhood Obesity Awareness Month 

One in 5 children in the United States have obesity. Childhood obesity puts kids at risk for health problems that were once seen only in adults, like type 2 diabetes, high blood pressure, and heart disease.

The good news? Childhood obesity can be prevented. We can work together to create opportunities for kids to eat healthier and get more active.
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Help Your Child Stay at a Healthy Weight
​Help your child – and your whole family – eat healthy and stay physically active. The healthy habits your child learns now can last a lifetime. Read more here: 
https://healthfinder.gov/HealthTopics/Category/parenting/nutrition-and-physical-activity/help-your-child-stay-at-a-healthy-weight

 Source: U.S. Dept. of Health & Human Services

Take Steps to Lower Infant Mortality in Hamilton County

At Crossroad, we are fortunate to be able to provide prenatal care to our patients and help reduce the high infant mortality rate in our city. Hamilton County, unfortunately, has one of the highest infant mortality rates in the United States. In 2018, 92 babies in Hamilton County died before they reached their first birthday. There is also a large racial disparity in our infant mortality rate -- black babies have a three times higher risk of death than white and Hispanic babies.
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Black women in Hamilton County who are interested in finding solutions to the higher black infant mortality rate are invited to participate in Queens Village. This is a community of powerful black women of childbearing age that come together to relax and take care of one another. They meet the first Wednesday of each month from 6 to 8 p.m. at the McKie Recreation Center (1655 Chase Avenue, Cincinnati 45223). 
Patient Input Benefits Crossroad

For more than a year, Crossroad's Patient-Family Advisory Council (PFAC) has been meeting at our Over-the-Rhine site. The council includes patients and staff who gather monthly to discuss ways to improve our health center -- for example, starting walk-in hours for established patients at OTR and making new patient paperwork easier to navigate.

Kudos to Dr. Christine Furgason for leading this project, as well as to staff who regularly attend the meetings. Particular thanks go to our amazing group of patients who come each month and give us valuable feedback on what we can do better. Following our success at OTR, we hope to develop PFACs at the other sites. Watch for more details soon. 

  • News
  • Who we are
  • What we do 
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Welcome to Crossroad Health Center! We are here to be your partners in achieving and maintaining good health. At Crossroad, we create a “medical home” where more than 11,000 patients have easy access to medical and behavioral health care services. Without Crossroad, these patients would not receive the high-quality and comprehensive health care they experience here, regardless of their ability to pay.

For 25 years, we have built enduring relationships with patients who have struggled to find high-quality and affordable health care. With a bond of trust firmly in place, Crossroad is changing lives by uncovering critical needs beyond the physical.  

Crossroad is a federally qualified health center, and provides high-quality medical care for children and adults at our five locations. We offer care for illnesses, routine checkups, immunizations, preventive care and more.
History | Guiding Principles
Crossroad Health Center provides primary health care to children and adults in Greater Cincinnati. Crossroad strives to provide care that treats the whole person -- body, mind and spirit -- regardless of ability to pay. Crossroad provides a sliding fee scale for patients with no insurance, with a minimum co-pay of $15. Medicaid, Medicare, most commercial insurances and self-pay are accepted. A bilingual staff provides culturally appropriate services to Spanish speaking patients.
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Employee of the Month:
Jeanette Sams
 
Jeanette has been a huge help working through technical billing issues, resulting in significant cost savings for Crossroad.

​She is always available to answer questions or help with training new front desk employees. Congratulations, Jeanette, on a job well done!
Patient Survey Reveals High Satisfaction 

​The results are in -- and more than 98% of our patients said they would send their family and friends to Crossroad. That's even better than last year's patient satisfaction survey rating, as measured by the Midwest Clinicians' Network (MWCN), and surpasses their average of 97.3%.
 
Highlights: 
  • More than 94% of our patients say we help them make healthy lifestyle choices.
  • RNs and MAs ranked above last year -- and higher than the MWCN average on 100% of the questions.
  • Crossroad providers ranked higher than all physicians rated by MWCN on 8 out of 8 questions about quality of care.
  • Front desk staff ranked higher than last year on being friendly and helpful to patients.

What patients are saying about us:
 
I have referred many friends/family here...I have gotten the absolute best care possible here. Crossroad has helped me & supported me in improving my general health & being 5 years clean & sober. I never feel judged or uncomfortable here & I hope I can remain a patient here forever.
 
Started seeing a doctor here because it was all I could afford with no health insurance. Now, I wouldn't want to change doctors, even though I may be able to afford to!
 
LOTS OF SPECIAL KUDOS to providers and their team.
 
Thanks to our great Crossroad staff for their care and support of our patients!





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