Our mission is to give honor to Jesus Christ by providing accessible, comprehensive health care in partnership with our patients and community leading to healthy, changed lives.
To Our Crossroad Walk-In Patients at OTR
In order to protect all of our patients and staff, we are requesting that you call us at 513-381-2247 before you walk in. Your provider may be able to take care of your needs through a telephone visit instead of a face-to-face visit. We thank you for your help in keeping everyone safe!
In order to protect all of our patients and staff, we are requesting that you call us at 513-381-2247 before you walk in. Your provider may be able to take care of your needs through a telephone visit instead of a face-to-face visit. We thank you for your help in keeping everyone safe!
An Important Message to Our Valued Crossroad Patients
Your health, safety and well-being are important to us. In an effort to keep you safe and keep our providers safe, we ask that:
IF you have a scheduled appointment at any Crossroad Health Center office, AND you are suffering from fever, cough, shortness of breath or other respiratory symptoms, please contact your primary care provider before coming to any of our locations. At our Over-the-Rhine office, this also applies to any walk-in appointments. Please do not walk in with any of these symptoms.
We would be happy to talk with you about any exposure risk factors, including recent travel out of the country. Please be sure to call our office before your appointment to discuss with your physician or health care provider.
OTR: 513-381-2247
Western Hills: 513-922-4271
Harrison: 513-367-5888
Taft: 513-381-2247
Rothenberg: 513-381-2247
Thank you for your help in preventing the spread of COVID-19. Please stay well, and check our Facebook page regularly for updates.
Your health, safety and well-being are important to us. In an effort to keep you safe and keep our providers safe, we ask that:
IF you have a scheduled appointment at any Crossroad Health Center office, AND you are suffering from fever, cough, shortness of breath or other respiratory symptoms, please contact your primary care provider before coming to any of our locations. At our Over-the-Rhine office, this also applies to any walk-in appointments. Please do not walk in with any of these symptoms.
We would be happy to talk with you about any exposure risk factors, including recent travel out of the country. Please be sure to call our office before your appointment to discuss with your physician or health care provider.
OTR: 513-381-2247
Western Hills: 513-922-4271
Harrison: 513-367-5888
Taft: 513-381-2247
Rothenberg: 513-381-2247
Thank you for your help in preventing the spread of COVID-19. Please stay well, and check our Facebook page regularly for updates.
COVID-19 Information & Resources
10 Ways to Manage Respiratory Symptoms at Home: If you have fever, cough or shortness of breath, call your health care provider. They may tell you to manage your care from home. Follow these tips.
Coronavirus Resources in Spanish
Los Centros para el Control y la Prevención de Enfermedades(CDC)
Los Centros para el Control y la Prevención de Enfermedades (CDC) están vigilando de cerca un brote de enfermedad respiratoria causada por un nuevo coronavirus que se identificó por primera vez en Wuhan, en la provincia de Hubei, en China. Esta es una situación emergente que está cambiando rápidamente y los CDC continuarán brindando información actualizada a medida que esté disponible. Los CDC trabajan a toda hora para proteger la salud de las personas. Es función de los CDC preocuparse y actuar rápidamente cada vez que haya un problema potencial para la salud pública. Leer aquí
Entérate de que dicen los médicos en Cincinnati, con relación al coronavirus. Las precauciones que debemos tomar y qué hacer si necesitamos ayuda en Ohio. Mira aquí
La línea telefónica bilingüe: El gobierno de Ohio ha creado la línea telefónica bilingüe 1-833-427-5634 para ayudar con preguntas del COVID-19.
Enfermedad del Coronavirus 2019 (COVID‑19): Leer aquí
Coronavirus Information in Multiple Languages
The CDC offers information in several languages (Spanish, French, Vietnamese, Russian, Swahili, Dari, Arabic, Farsi, Chinese and Ukrainian) including symptoms, what to do if you are sick, what you need to know and more
https://www.cdc.gov/coronavirus/2019-ncov/communication/factsheets.html
Coping with Stress: The World Health Organization has shared these tips on helping children deal with stress during the COVID-19 outbreak. Read more here. Tips on dealing with stress and fear triggered by COVID-19: read here.
Social Distancing: By now, you've probably heard the term "social distancing" as a way to combat the coronavirus. Learn how to put that into practice for kids (see more) and adults (read here.)
Avoiding COVID-19: The Ohio Department of Health offers these ideas on steering clear of the coronavirus. Read now.
Emerging Treatments: Read more here.
For Our Prenatal Patients: Get answers to your questions about COVID-19 and pregnancy from Dr. Elizabeth Kelly, a University of Cincinnati OB/GYN doctor. Watch this short video interview by Cradle Cincinnati and learn what you need to know about COVID-19, your health and the health of your baby.
Community Resource Guide: Includes resources for medications, housing, food, child care for heath care professionals and more. Read more here.
Updated 3/26/20.
10 Ways to Manage Respiratory Symptoms at Home: If you have fever, cough or shortness of breath, call your health care provider. They may tell you to manage your care from home. Follow these tips.
Coronavirus Resources in Spanish
Los Centros para el Control y la Prevención de Enfermedades(CDC)
Los Centros para el Control y la Prevención de Enfermedades (CDC) están vigilando de cerca un brote de enfermedad respiratoria causada por un nuevo coronavirus que se identificó por primera vez en Wuhan, en la provincia de Hubei, en China. Esta es una situación emergente que está cambiando rápidamente y los CDC continuarán brindando información actualizada a medida que esté disponible. Los CDC trabajan a toda hora para proteger la salud de las personas. Es función de los CDC preocuparse y actuar rápidamente cada vez que haya un problema potencial para la salud pública. Leer aquí
Entérate de que dicen los médicos en Cincinnati, con relación al coronavirus. Las precauciones que debemos tomar y qué hacer si necesitamos ayuda en Ohio. Mira aquí
La línea telefónica bilingüe: El gobierno de Ohio ha creado la línea telefónica bilingüe 1-833-427-5634 para ayudar con preguntas del COVID-19.
Enfermedad del Coronavirus 2019 (COVID‑19): Leer aquí
Coronavirus Information in Multiple Languages
The CDC offers information in several languages (Spanish, French, Vietnamese, Russian, Swahili, Dari, Arabic, Farsi, Chinese and Ukrainian) including symptoms, what to do if you are sick, what you need to know and more
https://www.cdc.gov/coronavirus/2019-ncov/communication/factsheets.html
Coping with Stress: The World Health Organization has shared these tips on helping children deal with stress during the COVID-19 outbreak. Read more here. Tips on dealing with stress and fear triggered by COVID-19: read here.
Social Distancing: By now, you've probably heard the term "social distancing" as a way to combat the coronavirus. Learn how to put that into practice for kids (see more) and adults (read here.)
Avoiding COVID-19: The Ohio Department of Health offers these ideas on steering clear of the coronavirus. Read now.
Emerging Treatments: Read more here.
For Our Prenatal Patients: Get answers to your questions about COVID-19 and pregnancy from Dr. Elizabeth Kelly, a University of Cincinnati OB/GYN doctor. Watch this short video interview by Cradle Cincinnati and learn what you need to know about COVID-19, your health and the health of your baby.
Community Resource Guide: Includes resources for medications, housing, food, child care for heath care professionals and more. Read more here.
Updated 3/26/20.
Community Resources - COVID-19
Community Resource Guide: Includes resources for medications, housing, food, child care for heath care professionals and more. Read more here.
Free WiFi Access: Charter-Spectrum is offering free access to broadband and WiFi services to households with students who do not already have the services. The WiFi access will be available for 60 days to households with students from kindergarten to college who do not already have a Spectrum broadband subscription at any service level up to 100 Mbps. To enroll, call 1-844-488-8395 or click here to learn more.
Unemployment Benefits: Find out how to file for unemployment benefits, if you are eligible and more. Read more here.
Meal Distribution Through CPS
Cincinnati Public Schools are distributing meals to families. See which schools are offering this service here.
Community Resource Guide: Includes resources for medications, housing, food, child care for heath care professionals and more. Read more here.
Free WiFi Access: Charter-Spectrum is offering free access to broadband and WiFi services to households with students who do not already have the services. The WiFi access will be available for 60 days to households with students from kindergarten to college who do not already have a Spectrum broadband subscription at any service level up to 100 Mbps. To enroll, call 1-844-488-8395 or click here to learn more.
Unemployment Benefits: Find out how to file for unemployment benefits, if you are eligible and more. Read more here.
Meal Distribution Through CPS
Cincinnati Public Schools are distributing meals to families. See which schools are offering this service here.
Crossroad OTR Named 2020 OTR Nonprofit of the Year by OTR Chamber of Commerce
Crossroad OTR was recognized as the OTR Nonprofit of the Year by the OTR Chamber of Commerce at a March 5 ceremony at Memorial Hall. Accepting the award was Crossroad CEO James Berrens (center), joined by the organization's founders (left to right): Julie Schubert, Dr. Chuck Schubert, Sally Stewart and Janet Germann.
The OTR Chamber offered this tribute: "Over-the-Rhine is special because it is home to not only small business and residents, but also dozens of pretty incredible nonprofits. Crossroad Health Center is one of those nonprofits, a faith-based setting serving patients of all economic levels, its sliding fee scale ensuring no one is turned away. The center has been rooted in OTR for 27 years, providing not just medical services, but all-around care, making sure you have the treatment you need and are connected to other people and organizations, as it takes a village. You’ll even find a school-based health center right down the street at Rothenberg Preparatory Academy so kids can get checkups right on the spot. Their years of demonstrated commitment and care to the people in OTR is why they are the OTR Nonprofit of the Year."
Congratulations to everyone at Crossroad for working together to provide affordable, accessible, high-quality health care to those most in need in our community. This award reflects a strong team effort not just at OTR but across all our sites.
About the OTR Made Awards
For the past 15 years, the Over-the-Rhine Chamber of Commerce has recognized outstanding individuals, businesses and nonprofits in Over-the-Rhine who have had an immense impact on the neighborhood via the OTR Chamber’s OTR Made Awards. The OTR Chamber’s OTR Made Awards is a community-wide celebration of the people and businesses who have greatly contributed to the economic vitality of OTR. It also recognizes those who are leaders in building an inclusive climate for all, creating a place where all are welcome to visit, live, work and build a business.
Crossroad OTR Offers Expanded Walk-in Hours
Monday – Friday 8:30 – 11 a.m. AND Monday – Friday 1-3 p.m. starting March 2
Crossroad Over-the-Rhine offers walk-in appointments to our adult and pediatric patients. Come in when you feel sick or you have a minor injury that needs medical attention. Or you may want follow-up care for a chronic problem – like diabetes or hypertension -- and need a medication refill to treat that problem. We can address one health issue at your visit. We'll do our best to see you as quickly as possible! Walk-in appointments are available to all established Crossroad patients.
Not a patient yet? Choose the location most convenient for you -- OTR (513-381-2247), Western Hills (513-922-4271) or Harrison (513-367-5888) -- and join the nearly 13,000 adults and children who call Crossroad their medical home!
COVID-19 Update: If you are suffering from fever, cough, shortness of breath or other respiratory symptoms, please contact your primary care provider before coming to any of our locations. At our Over-the-Rhine office, this also applies to any walk-in appointments. Please do not walk in with any of these symptoms.
Walk-in Provider Schedule*
Monday: Dr. Courtney Roberts
Tuesday: Amber Severn, NP
Wednesday: Dr. Amy Van Milligan
Thursday: Dr. Christine Furgason
Friday: Dr. Christy O'Dea
* Mornings only. Afternoon walk-in patients may see different providers.
Note: Walk-in providers cannot prescribe controlled substances. Please make an appointment with your usual primary care provider for these medications.
Monday – Friday 8:30 – 11 a.m. AND Monday – Friday 1-3 p.m. starting March 2
Crossroad Over-the-Rhine offers walk-in appointments to our adult and pediatric patients. Come in when you feel sick or you have a minor injury that needs medical attention. Or you may want follow-up care for a chronic problem – like diabetes or hypertension -- and need a medication refill to treat that problem. We can address one health issue at your visit. We'll do our best to see you as quickly as possible! Walk-in appointments are available to all established Crossroad patients.
Not a patient yet? Choose the location most convenient for you -- OTR (513-381-2247), Western Hills (513-922-4271) or Harrison (513-367-5888) -- and join the nearly 13,000 adults and children who call Crossroad their medical home!
COVID-19 Update: If you are suffering from fever, cough, shortness of breath or other respiratory symptoms, please contact your primary care provider before coming to any of our locations. At our Over-the-Rhine office, this also applies to any walk-in appointments. Please do not walk in with any of these symptoms.
Walk-in Provider Schedule*
Monday: Dr. Courtney Roberts
Tuesday: Amber Severn, NP
Wednesday: Dr. Amy Van Milligan
Thursday: Dr. Christine Furgason
Friday: Dr. Christy O'Dea
* Mornings only. Afternoon walk-in patients may see different providers.
Note: Walk-in providers cannot prescribe controlled substances. Please make an appointment with your usual primary care provider for these medications.
March Is Colorectal Cancer Awareness Month
Am I at Risk?
Colorectal cancer is the 4th most common cancer diagnosed in women and men in the United States. The risk of developing colorectal cancer increases as you get older. That’s why regular screening is recommended for everyone age 50 to 75. Other risk factors are:
Read more here. Source: U.S. Dept. of Health and Human Services |
Hats Off to Dr. Seuss on National Read Across America Day!
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It's Flu Season!
Take everyday preventative actions to help stop the spread of flu viruses! Avoid close contact with sick people, avoid touching your eyes, nose, and mouth, cover your coughs and sneezes, wash your hands often (with soap and water). Take antiviral drugs if your doctor prescribes them! 
Welcome to Crossroad Health Center! We are here to be your partners in achieving and maintaining good health. At Crossroad, we create a “medical home” where more than 11,000 patients have easy access to medical and behavioral health care services. Without Crossroad, these patients would not receive the high-quality and comprehensive health care they experience here, regardless of their ability to pay.
For 25 years, we have built enduring relationships with patients who have struggled to find high-quality and affordable health care. With a bond of trust firmly in place, Crossroad is changing lives by uncovering critical needs beyond the physical. Crossroad is a federally qualified health center, and provides high-quality medical care for children and adults at our five locations. We offer care for illnesses, routine checkups, immunizations, preventive care and more. Crossroad Health Center provides primary health care to children and adults in Greater Cincinnati. Crossroad strives to provide care that treats the whole person -- body, mind and spirit -- regardless of ability to pay. Crossroad provides a sliding fee scale for patients with no insurance, with a minimum co-pay of $15. Medicaid, Medicare, most commercial insurances and self-pay are accepted. A bilingual staff provides culturally appropriate services to Spanish speaking patients.
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Measuring Our Impact
In 2018, our friends and supporters helped us transform the lives of more than 12,000 children and adults through patient-centered health care. 42,311 Total Visits 12,564 Patients
What patients say about us:
Clyde’s Story 50-year-old Clyde felt hopeless and depressed. Homeless and estranged from his family, his health was also suffering. He had not seen his doctor in a long time and came to Crossroad to get checked out. She addressed his medical concerns and brought him up to date on preventative care. Then, noticing his depression, she arranged an on-the-spot meeting with one of Crossroad’s behavioral health counselors, who talked with Clyde and developed a treatment plan. Encouraged by his doctor’s caring approach, Clyde opened up about his struggle with addiction. She quickly connected him with a Crossroad provider who has a special interest in assisting patients to overcome addiction, who provided him with information about where to get help. Clyde admitted he had lost touch with his former church and believed that reconnecting spiritually with a church might help lift his depression. one of our spiritual care committee members was able to give him a list of local churches. And he was hungry, so his doctor brought in our family resource coordinator, to help him find local food resources. Because Crossroad cares for the whole person – body, mind and spirit – we are able to provide Clyde with the care and services he needs. “I feel so loved and cared for,” Clyde said. “I am happy to call Crossroad my medical home.” Thanks to our Crossroad staff for their outstanding care and support of our patients! |
