Our mission is to give honor to Jesus Christ by providing accessible, comprehensive health care in partnership with our patients and community leading to healthy, changed lives.
Update on Covid Vaccine Clinics Week of March 1-5
Crossroad is proud to be a Covid-19 vaccine provider to our community. We are operating vaccine clinics at our Over-the-Rhine and Western Hills sites, and will be giving second shots the week of March 1-5. If you received your first Covid-19 vaccine here at Crossroad, and you are due for your second shot, rest assured we will contact you to schedule your second dose.
Crossroad is proud to be a Covid-19 vaccine provider to our community. We are operating vaccine clinics at our Over-the-Rhine and Western Hills sites, and will be giving second shots the week of March 1-5. If you received your first Covid-19 vaccine here at Crossroad, and you are due for your second shot, rest assured we will contact you to schedule your second dose.
February Is School-based Health Care Awareness Month!
This month, Crossroad is celebrating our school-based health centers and their amazing work in our Over-the-Rhine and Mt. Auburn communities. We provide comprehensive primary care at our clinics on elementary school campuses, removing the barriers of both accessibility and affordability. During the Covid-19 pandemic, we have continued to provide care to our students and our communities at the Taft SBHC in Mt. Auburn, at our larger community health centers (Over-the-Rhine, Western Hills and Harrison) and virtually via telehealth appointments. In March 2021, we plan to reopen to expanded hours at both our Taft Elementary and Rothenberg Preparatory Academy SBHCs. To schedule an appointment or for any questions, families can call 513-363-5624.
Read more about school-based health centers here.
This month, Crossroad is celebrating our school-based health centers and their amazing work in our Over-the-Rhine and Mt. Auburn communities. We provide comprehensive primary care at our clinics on elementary school campuses, removing the barriers of both accessibility and affordability. During the Covid-19 pandemic, we have continued to provide care to our students and our communities at the Taft SBHC in Mt. Auburn, at our larger community health centers (Over-the-Rhine, Western Hills and Harrison) and virtually via telehealth appointments. In March 2021, we plan to reopen to expanded hours at both our Taft Elementary and Rothenberg Preparatory Academy SBHCs. To schedule an appointment or for any questions, families can call 513-363-5624.
Read more about school-based health centers here.
Update on Covid Vaccine Clinics Week of February 15-19
Crossroad is proud to be a Covid-19 vaccine provider. However, our supply is limited. Please check back weekly for updates on distribution details. You can also follow us on Facebook here.
Over-the Rhine: We will provide second doses only. We are not able to schedule any first doses the week of Feb. 15-19. If you are due for your second dose, we will contact you.
Western Hills: All clinics are full the week of Feb. 15-19.
Harrison: No vaccine is available at this location so no appointments will be made.
If you have received your first Covid-19 vaccine from Crossroad, we will contact you for an appointment for your second dose. We cannot schedule your appointment until we receive confirmation from the state when the vaccine will ship. We hope this will be approximately one week prior to the date you are due. We appreciate your patience -- and we know how to find you!
Crossroad Vaccine Clinics Filled the Week of Feb. 8-12
Due to increased demand, our Covid-19 vaccine clinics are already filled for the week of February 8-12. We will post future clinic openings as soon as we have availability. We thank you for your patience and apologize for any inconvenience.
For answers to your Covid-19 questions, call the Ohio Dept. of Health at 1-833-4-ASK-ODH (1-833-427-5634).
Crossroad is proud to be a Covid-19 vaccine provider. However, our supply is limited. Please check back weekly for updates on distribution details. You can also follow us on Facebook here.
Over-the Rhine: We will provide second doses only. We are not able to schedule any first doses the week of Feb. 15-19. If you are due for your second dose, we will contact you.
Western Hills: All clinics are full the week of Feb. 15-19.
Harrison: No vaccine is available at this location so no appointments will be made.
If you have received your first Covid-19 vaccine from Crossroad, we will contact you for an appointment for your second dose. We cannot schedule your appointment until we receive confirmation from the state when the vaccine will ship. We hope this will be approximately one week prior to the date you are due. We appreciate your patience -- and we know how to find you!
Crossroad Vaccine Clinics Filled the Week of Feb. 8-12
Due to increased demand, our Covid-19 vaccine clinics are already filled for the week of February 8-12. We will post future clinic openings as soon as we have availability. We thank you for your patience and apologize for any inconvenience.
For answers to your Covid-19 questions, call the Ohio Dept. of Health at 1-833-4-ASK-ODH (1-833-427-5634).
A few folks who received the Covid-19 vaccine at Crossroad!
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Local Media Unite to Broadcast 'Tri-State Strong: Getting to Zero'
Everyone can do something to help reach zero positive cases, zero hospitalizations, zero closures, zero deaths.
Six local television, radio and print news outlets will present an hour-long program for regional residents facing the harshest season of the Covid-19 pandemic. “TriState Strong: Getting to Zero” will run simultaneously on all outlets at 7 p.m. on Thursday, Dec. 10, produced by The Regional COVID Communications Center (RC3) and supported by Procter & Gamble.
The program will be aired on TV by WCPO 9, WKRC Local12 and CETConnect/Think-TV. It will stream on The Enquirer/cincinnati.com, and 91.7 WVXU Cincinnati Public Radio, wvxu.org. Radio One stations (101.1FM The Wiz, 100.3FM Cincinnati’s R&B station, and The Buzz 1230AM and101.5 FM) also are partners in this initiative.
The event features leaders in business and health care, plus front-line hospital workers, local celebrities and respected voices in education, sports, the arts and faith-based organizations to share an urgent message with the public. Additional participants include staff and patients from Cincinnati Children’s Hospital Medical Center, the University of Cincinnati Medical Center/UC Health, St. Elizabeth Healthcare and Mercy Health.
The program also features well-known local people sharing their experiences and advice: Radio One’s Lincoln Ware, and WLW’s Mike McConnell, the Rev. Damon Lynch III, Hamilton County Coroner Dr. Lakshmi Sammarco, Cincinnati Reds COO Phil Castellini, and iconic West Side restaurateurs Mike and Mark LaRosa.
Since the Regional COVID Communications Center was created in July, Executive Director Regina Carswell Russo has led efforts to inform the public about COVID and health protocols. This is RC3’s latest effort to help unify our region around a goal of defeating Covid.
Everyone can do something to help reach zero positive cases, zero hospitalizations, zero closures, zero deaths.
Six local television, radio and print news outlets will present an hour-long program for regional residents facing the harshest season of the Covid-19 pandemic. “TriState Strong: Getting to Zero” will run simultaneously on all outlets at 7 p.m. on Thursday, Dec. 10, produced by The Regional COVID Communications Center (RC3) and supported by Procter & Gamble.
The program will be aired on TV by WCPO 9, WKRC Local12 and CETConnect/Think-TV. It will stream on The Enquirer/cincinnati.com, and 91.7 WVXU Cincinnati Public Radio, wvxu.org. Radio One stations (101.1FM The Wiz, 100.3FM Cincinnati’s R&B station, and The Buzz 1230AM and101.5 FM) also are partners in this initiative.
The event features leaders in business and health care, plus front-line hospital workers, local celebrities and respected voices in education, sports, the arts and faith-based organizations to share an urgent message with the public. Additional participants include staff and patients from Cincinnati Children’s Hospital Medical Center, the University of Cincinnati Medical Center/UC Health, St. Elizabeth Healthcare and Mercy Health.
The program also features well-known local people sharing their experiences and advice: Radio One’s Lincoln Ware, and WLW’s Mike McConnell, the Rev. Damon Lynch III, Hamilton County Coroner Dr. Lakshmi Sammarco, Cincinnati Reds COO Phil Castellini, and iconic West Side restaurateurs Mike and Mark LaRosa.
Since the Regional COVID Communications Center was created in July, Executive Director Regina Carswell Russo has led efforts to inform the public about COVID and health protocols. This is RC3’s latest effort to help unify our region around a goal of defeating Covid.
Crossroad Unable to Accept New Adult Patients Until March 2021
Due to the surge in Covid-19 patients, we regret that we are unable to accept new adult patients at this time. We know how important primary care is to maintaining good health, and this was a difficult decision to make. For the near future, we are focusing on providing the best possible care to our current patients.
Our goal is to reopen all Crossroad sites to new adult patients on March 1, 2021. Until then, our health centers will be unable to accept new adult patients. This will allow us to better serve the rapidly increasing number of Covid patients who urgently need our services. At the same time, we can continue to care for newborn babies, infants who are less than a year old, pediatric siblings of current patients, and new prenatal parents. We will also reschedule and limit well-child visits for children who do not need immunizations in December.
Adults who are looking for a primary care provider can contact their local hospital and ask for a referral. Those on Medicaid can review a list of health care providers here: https://ohiomh.com/home/findaprovider.
We remain committed to serving those in our community who most need our care, and look forward to opening our doors to new adult patients as soon as we can safely do so.
Due to the surge in Covid-19 patients, we regret that we are unable to accept new adult patients at this time. We know how important primary care is to maintaining good health, and this was a difficult decision to make. For the near future, we are focusing on providing the best possible care to our current patients.
Our goal is to reopen all Crossroad sites to new adult patients on March 1, 2021. Until then, our health centers will be unable to accept new adult patients. This will allow us to better serve the rapidly increasing number of Covid patients who urgently need our services. At the same time, we can continue to care for newborn babies, infants who are less than a year old, pediatric siblings of current patients, and new prenatal parents. We will also reschedule and limit well-child visits for children who do not need immunizations in December.
Adults who are looking for a primary care provider can contact their local hospital and ask for a referral. Those on Medicaid can review a list of health care providers here: https://ohiomh.com/home/findaprovider.
We remain committed to serving those in our community who most need our care, and look forward to opening our doors to new adult patients as soon as we can safely do so.
Give the Gift of Life-Changing Health to Crossroad Patients
Bruce’s Story
“I’m falling apart.”
Bruce, in his early 40’s, landed in the ER with a multitude of problems. His heart was racing. He was wracked with searing back pain. And he was struggling with overwhelming panic. After three years in the Marines, and 15 in law enforcement, he thought he had seen everything. Then his brother committed suicide. Bruce spiraled downward into a dark place. He could no longer work, and was diagnosed with PTSD.
That day in the ER, his luck changed. The doctor referred him to a local hospital, where he was randomly assigned to a primary care doctor. “I could tell immediately that she was highly professional,” Bruce says. “She took my medication history and medical background. She was thorough and took the time to investigate.”
When his new doctor began working at Crossroad, there was no question he would follow her there. Even though he had never heard of Crossroad, he says, “Once I walked in the door, I could understand why she came here. It’s the mission.”
Today, Bruce’s life is different. He’s getting counseling for his anxiety and no longer needs medication to control it. He’s made lifestyle changes to manage his back pain. He had been headed toward diabetes, but with the encouragement of his medical team, he now exercises regularly. Bruce gives credit to his doctor for this turnaround. “She said if I kept up my end of the bargain, she would work just as hard.” And to Bruce, she is more than just a doctor. “She’s like family. I couldn’t imagine anyone else providing my health care.”
You Help Us Change Lives When You Support Crossroad
Your support is the reason we can serve thousands of patients like Bruce. Most live in poverty and face significant barriers to health care – such as lack of food, transportation and secure housing. The Covid-19 pandemic also poses an extra threat to an already vulnerable population. Meanwhile, our doors remain open so we can provide easy and reliable access to affordable medical, behavioral and other health care services.
Because no one is turned away due to inability to pay, your support is critical. To meet the complex needs of the nearly 13,000 children and adults who call Crossroad their medical home, we not only treat illnesses but help our patients overcome challenges that stand between them and high-quality health care. That means we must raise additional funds because the cost of their care exceeds the payment we receive for treatment. Please consider supporting us in our mission to provide affordable health care to those most in need.
Give the gift of good health this holiday season. Donate here today.
Thank you from the children and adults in our community who call Crossroad their medical home!
Mask Up, Everyone!
Wearing face masks is something that we can do every day to help prevent the spread of the virus. You should always wear one when you go out to public places and anytime you’re around people who do not live in your household.
How to wear a mask:
Wearing face masks is something that we can do every day to help prevent the spread of the virus. You should always wear one when you go out to public places and anytime you’re around people who do not live in your household.
How to wear a mask:
- It should cover your mouth and nose
- It should be snug but comfortable against the sides of your face
- It should be secured with ties or ear loops
- It should be made with multiple layers of material
- It must allow you to breathe without restriction
- Disposable masks should be thrown away after each use
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Special Thanks to Knox Presbyterian
Thank you, Knox Presbyterian Church, for collecting baby clothes for Crossroad at your Oct. 31 Tailgate for Mission! Our youngest patients will be warm and stylish thanks to the generosity of your members. Crossroad is proud to offer high-quality prenatal care to our patients. With your support, we can help make sure families are ready to welcome their newest member. |
Masks On at Crossroad!
The CDC urges everyone to wear face coverings in public to help slow the spread of Covid-19. At Crossroad, face masks are required for everyone, including all patients, staff and visitors. If you don’t have a mask, you will be given one to wear when you enter our offices.
Questions? Call your Crossroad health care provider:
Over-the-Rhine: 513-381-2247
Western Hills: 513-922-4271
Harrison: 513-367-5888
https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/diy-cloth-face-coverings.html
The CDC urges everyone to wear face coverings in public to help slow the spread of Covid-19. At Crossroad, face masks are required for everyone, including all patients, staff and visitors. If you don’t have a mask, you will be given one to wear when you enter our offices.
Questions? Call your Crossroad health care provider:
Over-the-Rhine: 513-381-2247
Western Hills: 513-922-4271
Harrison: 513-367-5888
https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/diy-cloth-face-coverings.html
Oct. 21 is National Check Your Meds Day
Have questions about your prescriptions? Ask our Crossroad pharmacist, Sue Paul, to review your medications or answer any concerns.
Over-the-Rhine: 513-381-2247; Western Hills (513-922-4271); Harrison (513-367-5888).
Call your favorite Crossroad location and ask them to make an appointment with Sue Paul, the pharmacist. She is happy to answer questions about how your medicine works, drug interactions, side effects and medication costs. We want you to feel confident about the medications you take.
Medication Safety is Important
Adverse drug events (ADEs) are harms resulting from the use of medication. They include allergic reactions, side effects, overmedication and medication errors. Adverse drug events are a serious public health problem. It is estimated that:
The numbers of adverse drug events is likely to grow due to:
Have questions about your prescriptions? Ask our Crossroad pharmacist, Sue Paul, to review your medications or answer any concerns.
Over-the-Rhine: 513-381-2247; Western Hills (513-922-4271); Harrison (513-367-5888).
Call your favorite Crossroad location and ask them to make an appointment with Sue Paul, the pharmacist. She is happy to answer questions about how your medicine works, drug interactions, side effects and medication costs. We want you to feel confident about the medications you take.
Medication Safety is Important
Adverse drug events (ADEs) are harms resulting from the use of medication. They include allergic reactions, side effects, overmedication and medication errors. Adverse drug events are a serious public health problem. It is estimated that:
- 82% of American adults take at least one medication and 29% take five or more.
- ADEs cause approximately 1.3 million emergency department visits and 350,000 hospitalizations each year.
- $3.5 billion is spent on excess medical costs of ADEs annually.
- More than 40% of costs related to ambulatory (non-hospital) ADEs might be preventable.
The numbers of adverse drug events is likely to grow due to:
- Development of new medicines
- Discovery of new uses for older medicines
- Aging American population
- Increased use of medicines for disease treatment and prevention
- Expansion of insurance coverage for prescription medicines
Dr. Chuck Schubert Receives AAP 2020 Education Award
Dr. Chuck Schubert, one of Crossroad's founders and former medical director, has received the 2020 American Academy of Pediatrics Education Award. The award recognizes an AAP member whose career reflects educational contributions that have a broad and positive impact on the health and well-being of children and adolescents.
Dr. Schubert, who received his medical degree from the University of Cincinnati's College of Medicine in 1983, now has a dual appointment in Cincinnati Children's Hospital Medical Center departments of Pediatrics and Family and Community Medicine. He is passionate about providing high-quality medical care to patients living in poverty both in the U.S. and in Africa, where he has worked in Zambia, Kenya and Malawi. Dr. Schubert and other colleagues in Emergency Medicine were instrumental in starting a partnership between Cincinnati Children's Emergency Medicine Division and Kamuzu Central Hospital in Malawi. The partnership is improving clinical care for Malawi’s children, providing an international experience for Cincinnati Children’s residents and helping to train Malawian medical students.
Congratulations, Dr. Schubert, on your lifelong commitment to the health of children in Cincinnati and across the globe!
Read more here.
Dr. Schubert, who received his medical degree from the University of Cincinnati's College of Medicine in 1983, now has a dual appointment in Cincinnati Children's Hospital Medical Center departments of Pediatrics and Family and Community Medicine. He is passionate about providing high-quality medical care to patients living in poverty both in the U.S. and in Africa, where he has worked in Zambia, Kenya and Malawi. Dr. Schubert and other colleagues in Emergency Medicine were instrumental in starting a partnership between Cincinnati Children's Emergency Medicine Division and Kamuzu Central Hospital in Malawi. The partnership is improving clinical care for Malawi’s children, providing an international experience for Cincinnati Children’s residents and helping to train Malawian medical students.
Congratulations, Dr. Schubert, on your lifelong commitment to the health of children in Cincinnati and across the globe!
Read more here.
October is Breast Cancer Awareness Month
Learn how to reduce your risk of breast cancer. Getting regular exercise and keeping a healthy weight can lower your risk. But there are many factors over the course of lifetime that influence your breast cancer risk. You can’t change some factors, such as getting older or your family history, but you can help lower your risk of breast cancer by taking care of your health.
Read more here: https://www.cdc.gov/cancer/breast/basic_info/prevention.htm
Questions? Call your Crossroad health care provider: Over-the-Rhine: 513-381-2247; Western Hills: 513-922-4271; Harrison: 513-367-5888
Learn how to reduce your risk of breast cancer. Getting regular exercise and keeping a healthy weight can lower your risk. But there are many factors over the course of lifetime that influence your breast cancer risk. You can’t change some factors, such as getting older or your family history, but you can help lower your risk of breast cancer by taking care of your health.
Read more here: https://www.cdc.gov/cancer/breast/basic_info/prevention.htm
Questions? Call your Crossroad health care provider: Over-the-Rhine: 513-381-2247; Western Hills: 513-922-4271; Harrison: 513-367-5888
World Mental Health Day Is Saturday, Oct. 10
World Mental Health Day, sponsored by the World Health Organization, recognizes that mental health is essential to our overall well-being and is as important as physical health. When we feel mentally well, we can work productively, enjoy our free time and contribute actively to our communities.
At Crossroad, we help support our patients' mental and emotional health. All three sites (Over-the-Rhine, Western Hills and Harrison) have counselors who provide individual (and some family) counseling services for our patients.
Not comfortable or able to come into the office? We now also offer video and phone counseling appointments. Whether you're feeling anxious or depressed about the state of the world, or are having problems with housing, unemployment or lack of resources, we have people willing and able to help. If you're struggling, please reach out to your preferred Crossroad office for more information or to be connected to someone who can help.
Tips for Better Mental Health
With the Covid-19 pandemic raging and all the changes of the past year, people are experiencing higher levels of stress than ever before. When our stress levels get too high, or we feel stressed for long periods of time, it can start to have a negative effect on our physical health and well-being. To decrease your stress, our counselors offer these quick tips and tricks:
Read more tips for your mental well-being here.
World Mental Health Day, sponsored by the World Health Organization, recognizes that mental health is essential to our overall well-being and is as important as physical health. When we feel mentally well, we can work productively, enjoy our free time and contribute actively to our communities.
At Crossroad, we help support our patients' mental and emotional health. All three sites (Over-the-Rhine, Western Hills and Harrison) have counselors who provide individual (and some family) counseling services for our patients.
Not comfortable or able to come into the office? We now also offer video and phone counseling appointments. Whether you're feeling anxious or depressed about the state of the world, or are having problems with housing, unemployment or lack of resources, we have people willing and able to help. If you're struggling, please reach out to your preferred Crossroad office for more information or to be connected to someone who can help.
Tips for Better Mental Health
With the Covid-19 pandemic raging and all the changes of the past year, people are experiencing higher levels of stress than ever before. When our stress levels get too high, or we feel stressed for long periods of time, it can start to have a negative effect on our physical health and well-being. To decrease your stress, our counselors offer these quick tips and tricks:
- Take a few minutes to focus on slowing your breathing.
- When we get stressed, our breathing becomes fast and shallow and we don’t get much oxygen. Slow your breathing down by breathing in through your nose for three seconds, holding your breath for one second, then breathing out for three seconds.
- Get up and take a short walk.
- Exercise is a wonderful stress reliever that works fast. When you take a walk, not only are you getting in those steps, but you're also getting a change of scenery, which can put you in a different frame of mind and act as a healthy distraction to your current stressors.
- Take some time to meditate or try guided imagery.
- Meditation is when you take time to focus on the present moment. This helps keep you from ruminating on the past or worrying about the future. You can try developing a specific mantra (a word, phrase or sound that helps your mind focus -- for example, "I am strong") or take a few minutes to mentally scan through your body and see how you feel.
- Not sure where to start? Guided imagery involves listening along to a script that walks you through what to think about and what to focus on. There are multiple phone or computer apps that offer free guided imagery scripts. You can also find videos on YouTube or elsewhere online that can guide your thoughts.
- Carve out a few minutes to talk to a friend or family member.
- Find someone you can talk with who helps you feel better afterwards. Talk about your favorite movies, books or TV shows, or something completely unrelated to what's stressing you out. Try to avoid people who leave you feeling worse off afterwards or who might pile on more stress.
- Get a hug from a loved one.
- Physical touch, especially from someone close to you, can reduce blood pressure and stress, and helps produce a sense of relaxation and happiness.
- Do something creative.
- Whether it’s knitting, crafting, drawing or even coloring, creative outlets have been proven to lower stress and can even leave you with a feeling of accomplishment. Don’t feel creative or not sure what to do? Try picking up a coloring book and go to town! Coloring in a coloring book has been shown to have a meditative effect and helps reduce stress.
- Not interested in those? Try doing something like a word search, crossword puzzle or sudoku. Even putting a regular puzzle together can help create a sense of calm.
- Take a second to relax your jaw, your neck and your shoulders.
- We tend to hold on to a lot of tension in these areas. By taking a little time to purposely un-tense those areas, you can ease the tension and feel more relaxed.
- Reach out for professional help.
Read more tips for your mental well-being here.
Dr. Christine Furgason Named 2020 Champion for Change by Cradle Cincinnati
Dr. Christine Furgason was honored at the Sept. 24 Hamilton County Commissioner’s Meeting by Cradle Cincinnati as a “Champion for Change” for her role in transforming medicine during the pandemic. Dr. Furgason, Crossroad's women's health director, is spearheading our first group prenatal care program. In response to Covid-19’s obstacles, she is launching virtual group visits that prioritize her patients’ safety, health and well-being. Dr. Furgason recognizes the value of connecting pregnant women with each other and continuing their care alongside other soon-to-be moms.
Crossroad is proud to congratulate Dr. Furgason for her outstanding support of our prenatal patients! Read more about Cradle Cincinnati and see the complete list of 2020 Champions for Change here.
Dr. Christine Furgason was honored at the Sept. 24 Hamilton County Commissioner’s Meeting by Cradle Cincinnati as a “Champion for Change” for her role in transforming medicine during the pandemic. Dr. Furgason, Crossroad's women's health director, is spearheading our first group prenatal care program. In response to Covid-19’s obstacles, she is launching virtual group visits that prioritize her patients’ safety, health and well-being. Dr. Furgason recognizes the value of connecting pregnant women with each other and continuing their care alongside other soon-to-be moms.
Crossroad is proud to congratulate Dr. Furgason for her outstanding support of our prenatal patients! Read more about Cradle Cincinnati and see the complete list of 2020 Champions for Change here.
Telehealth at Crossroad: See Your Doctor From Home!
Now you can chat with a health care provider from the comfort of your home. All you need is internet access and a phone, smartphone or computer. You’ll save time and energy when you’re not feeling well – and you can usually get a same-day appointment.
A telemedicine appointment is like a regular appointment. You will sit in front of a camera where you will be able to see yourself and your health care provider on the screen. These appointments are also called virtual visits.
Telehealth is a convenient option if you’re out of town or feeling too sick to leave the house. In most cases, you don’t need to come into the office – or go the emergency department, where care is much more expensive and you’ll be dealing with a doctor who doesn’t have quick access to your medical records.
Do you have other questions about telehealth visits? Call to speak with a Crossroad scheduler and see if a telehealth visit is the right option for you. Over-the-Rhine: 513-381-2247; Western Hills: 513-922-4271; Harrison: 513-367-5888
Telehealth FAQs
Now you can chat with a health care provider from the comfort of your home. All you need is internet access and a phone, smartphone or computer. You’ll save time and energy when you’re not feeling well – and you can usually get a same-day appointment.
A telemedicine appointment is like a regular appointment. You will sit in front of a camera where you will be able to see yourself and your health care provider on the screen. These appointments are also called virtual visits.
Telehealth is a convenient option if you’re out of town or feeling too sick to leave the house. In most cases, you don’t need to come into the office – or go the emergency department, where care is much more expensive and you’ll be dealing with a doctor who doesn’t have quick access to your medical records.
Do you have other questions about telehealth visits? Call to speak with a Crossroad scheduler and see if a telehealth visit is the right option for you. Over-the-Rhine: 513-381-2247; Western Hills: 513-922-4271; Harrison: 513-367-5888
Telehealth FAQs
Crossroad Stands With the National Association of Community Health Centers Regarding the Killing of George Floyd
Community Health Centers stand with all Americans condemning the horrific killing of George Floyd in Minnesota. We are distressed, angry and afraid – especially for the men and women of color in the nation who face harm and discrimination simply by going about their daily lives. Because a 17-year-old girl bravely recorded this brutal murder at the hands of the police – no one – not even the most callous or indifferent – can now ignore what has been neglected and shunned aside in America for far too long. Mr. Floyd’s death, and the scores of those who have suffered similar fates, sadly are a part of a historical legacy of injustice and racism that pervades and is ingrained in our society.
Read More
Community Health Centers stand with all Americans condemning the horrific killing of George Floyd in Minnesota. We are distressed, angry and afraid – especially for the men and women of color in the nation who face harm and discrimination simply by going about their daily lives. Because a 17-year-old girl bravely recorded this brutal murder at the hands of the police – no one – not even the most callous or indifferent – can now ignore what has been neglected and shunned aside in America for far too long. Mr. Floyd’s death, and the scores of those who have suffered similar fates, sadly are a part of a historical legacy of injustice and racism that pervades and is ingrained in our society.
Read More
COVID-19 Resources and Information
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Show Us Your Love -- Make Protective Masks for Crossroad
If you have time and a sewing machine, consider making protective gear to help keep Crossroad staff and patients safe. Please follow these directions (options 1 & 2) for filter covers. Masks can be dropped off at Crossroad OTR at 5 E. Liberty Street, Cincinnati, OH 45202 (corner of Vine and Liberty), marked to the attention of Angela. Our health care providers and patients thank you! |
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UC College of Engineering Is Helping Crossroad Fight COVID-19
Thanks to the innovative thinking of the UC College of Engineering, Crossroad medical staff can now decontaminate their masks regularly.
“Our goals during this crisis are to serve our patients by maintaining access while also protecting our staff,” medical director Christy O’Dea, MD, says. “When we looked at our mask inventory, we weren’t sure we would have enough to keep our doors open, so we started looking for other options.”
Dr. O’Dea reached out to the School of Engineering for help. She was lucky enough to contact associate professor Mary Beth Privitera. They quickly connected, and Professor Privitera realized that she and her students were in the perfect position to help Crossroad. As their senior year project, Allison Garbo, Kellen Crosby and Sepideh Shanehsaz had developed a UC-V light box capable of decontaminating personal protective equipment. The box, originally targeted for delivery to Tanzania, was suddenly available when the trip was canceled.
The box uses UV-C light to disinfect protective gear, so we can extend the life of our masks. That lets us see patients who are sick but also protect staff. “It means so much that there are so many out there who are supporting us as health care workers on the front line,” Dr. O’Dea says. “The UV-C light box that the UC Engineering students made makes so much of a difference to us!”
Many thanks to Professor Privitera and the UC College of Engineering, for creating and delivering our new UV-C light box!
Thanks to the innovative thinking of the UC College of Engineering, Crossroad medical staff can now decontaminate their masks regularly.
“Our goals during this crisis are to serve our patients by maintaining access while also protecting our staff,” medical director Christy O’Dea, MD, says. “When we looked at our mask inventory, we weren’t sure we would have enough to keep our doors open, so we started looking for other options.”
Dr. O’Dea reached out to the School of Engineering for help. She was lucky enough to contact associate professor Mary Beth Privitera. They quickly connected, and Professor Privitera realized that she and her students were in the perfect position to help Crossroad. As their senior year project, Allison Garbo, Kellen Crosby and Sepideh Shanehsaz had developed a UC-V light box capable of decontaminating personal protective equipment. The box, originally targeted for delivery to Tanzania, was suddenly available when the trip was canceled.
The box uses UV-C light to disinfect protective gear, so we can extend the life of our masks. That lets us see patients who are sick but also protect staff. “It means so much that there are so many out there who are supporting us as health care workers on the front line,” Dr. O’Dea says. “The UV-C light box that the UC Engineering students made makes so much of a difference to us!”
Many thanks to Professor Privitera and the UC College of Engineering, for creating and delivering our new UV-C light box!
Having a Baby?
Join an informative, interactive group via Zoom sponsored by the March of Dimes that will help you connect with other women who are pregnant and due about the same time you are. There is also a postpartum group if you've recently had a baby, and a group in Spanish. Group sessions held every Thursday starting April 23. Deadline to register is April 20. Read more and register here. (These groups supplement, and don't replace, your usual prenatal care.)
Join an informative, interactive group via Zoom sponsored by the March of Dimes that will help you connect with other women who are pregnant and due about the same time you are. There is also a postpartum group if you've recently had a baby, and a group in Spanish. Group sessions held every Thursday starting April 23. Deadline to register is April 20. Read more and register here. (These groups supplement, and don't replace, your usual prenatal care.)
To Our Crossroad Walk-In Patients at OTR
In order to protect all of our patients and staff, we are requesting that you call us at 513-381-2247 before you walk in. Your provider may be able to take care of your needs through a telephone visit instead of a face-to-face visit. We thank you for your help in keeping everyone safe!
In order to protect all of our patients and staff, we are requesting that you call us at 513-381-2247 before you walk in. Your provider may be able to take care of your needs through a telephone visit instead of a face-to-face visit. We thank you for your help in keeping everyone safe!
An Important Message to Our Valued Crossroad Patients
Your health, safety and well-being are important to us. In an effort to keep you safe and keep our providers safe, we ask that:
IF you have a scheduled appointment at any Crossroad Health Center office, AND you are suffering from fever, cough, shortness of breath or other respiratory symptoms, please contact your primary care provider before coming to any of our locations. At our Over-the-Rhine office, this also applies to any walk-in appointments. Please do not walk in with any of these symptoms.
We would be happy to talk with you about any exposure risk factors, including recent travel out of the country. Please be sure to call our office before your appointment to discuss with your physician or health care provider.
Please, No Visitors at Your Appointment
Unless it's absolutely necessary, we ask that you do not bring any visitors into our offices or exam rooms during your appointment.
OTR: 513-381-2247
Western Hills: 513-922-4271
Harrison: 513-367-5888
Taft: 513-381-2247
Rothenberg: 513-381-2247
Thank you for your help in preventing the spread of COVID-19. Please stay well, and check our Facebook page regularly for updates.
Your health, safety and well-being are important to us. In an effort to keep you safe and keep our providers safe, we ask that:
IF you have a scheduled appointment at any Crossroad Health Center office, AND you are suffering from fever, cough, shortness of breath or other respiratory symptoms, please contact your primary care provider before coming to any of our locations. At our Over-the-Rhine office, this also applies to any walk-in appointments. Please do not walk in with any of these symptoms.
We would be happy to talk with you about any exposure risk factors, including recent travel out of the country. Please be sure to call our office before your appointment to discuss with your physician or health care provider.
Please, No Visitors at Your Appointment
Unless it's absolutely necessary, we ask that you do not bring any visitors into our offices or exam rooms during your appointment.
OTR: 513-381-2247
Western Hills: 513-922-4271
Harrison: 513-367-5888
Taft: 513-381-2247
Rothenberg: 513-381-2247
Thank you for your help in preventing the spread of COVID-19. Please stay well, and check our Facebook page regularly for updates.
COVID-19 Information & Resources
For Our Prenatal Patients: Join an informative, interactive group via Zoom sponsored by the March of Dimes that will help you connect with other women who are pregnant and due about the same time you are. There is also a postpartum group if you've recently had a baby, and a group in Spanish. Group sessions held every Thursday starting April 23. Deadline to register is April 20. Read more and register here. (These groups supplement, and don't replace, your usual prenatal care.)
COVID-19 Projections: Check out COVID-19 projections, assuming full social distancing through May 2020. As the pandemic progresses, new data about the virus in the U.S. will be added. Information is provided by The Institute for Health Metrics and Evaluation, an independent population health research center, which is part of the University of Washington.
10 Ways to Manage Respiratory Symptoms at Home: If you have fever, cough or shortness of breath, call your health care provider. They may tell you to manage your care from home. Follow these tips.
Coping with Anxiety: Check out this short video on to deal with the coronavirus crisis and the fear, anxiety and worry that goes with it.
Coping with Stress: The World Health Organization has shared these tips on helping children deal with stress during the COVID-19 outbreak. Read more here. Tips on dealing with stress and fear triggered by COVID-19: read here.
Social Distancing: By now, you've probably heard the term "social distancing" as a way to combat the coronavirus. Learn how to put that into practice for kids (see more) and adults (read here.)
Avoiding COVID-19: The Ohio Department of Health offers these ideas on steering clear of the coronavirus. Read now.
Emerging Treatments: Read more here.
For Our Prenatal Patients: Get answers to your questions about COVID-19 and pregnancy from Dr. Elizabeth Kelly, a University of Cincinnati OB/GYN doctor. Watch this short video interview by Cradle Cincinnati and learn what you need to know about COVID-19, your health and the health of your baby.
Community Resource Guide: Includes resources for medications, housing, food, child care for heath care professionals and more. Read more here.
Coronavirus Resources in Spanish
Estímulo Pago: Lo que necesitas saber. Leer aquí.
Los Centros para el Control y la Prevención de Enfermedades(CDC)
Los Centros para el Control y la Prevención de Enfermedades (CDC) están vigilando de cerca un brote de enfermedad respiratoria causada por un nuevo coronavirus que se identificó por primera vez en Wuhan, en la provincia de Hubei, en China. Esta es una situación emergente que está cambiando rápidamente y los CDC continuarán brindando información actualizada a medida que esté disponible. Los CDC trabajan a toda hora para proteger la salud de las personas. Es función de los CDC preocuparse y actuar rápidamente cada vez que haya un problema potencial para la salud pública. Leer aquí
Entérate de que dicen los médicos en Cincinnati, con relación al coronavirus. Las precauciones que debemos tomar y qué hacer si necesitamos ayuda en Ohio. Mira aquí
La línea telefónica bilingüe: El gobierno de Ohio ha creado la línea telefónica bilingüe 1-833-427-5634 para ayudar con preguntas del COVID-19.
Enfermedad del Coronavirus 2019 (COVID‑19): Leer aquí
Coronavirus Information in Multiple Languages
The CDC offers information in several languages (Spanish, French, Vietnamese, Russian, Swahili, Dari, Arabic, Farsi, Chinese and Ukrainian) including symptoms, what to do if you are sick, what you need to know and more
https://www.cdc.gov/coronavirus/2019-ncov/communication/factsheets.html
Updated 4/14/2020.
For Our Prenatal Patients: Join an informative, interactive group via Zoom sponsored by the March of Dimes that will help you connect with other women who are pregnant and due about the same time you are. There is also a postpartum group if you've recently had a baby, and a group in Spanish. Group sessions held every Thursday starting April 23. Deadline to register is April 20. Read more and register here. (These groups supplement, and don't replace, your usual prenatal care.)
COVID-19 Projections: Check out COVID-19 projections, assuming full social distancing through May 2020. As the pandemic progresses, new data about the virus in the U.S. will be added. Information is provided by The Institute for Health Metrics and Evaluation, an independent population health research center, which is part of the University of Washington.
10 Ways to Manage Respiratory Symptoms at Home: If you have fever, cough or shortness of breath, call your health care provider. They may tell you to manage your care from home. Follow these tips.
Coping with Anxiety: Check out this short video on to deal with the coronavirus crisis and the fear, anxiety and worry that goes with it.
Coping with Stress: The World Health Organization has shared these tips on helping children deal with stress during the COVID-19 outbreak. Read more here. Tips on dealing with stress and fear triggered by COVID-19: read here.
Social Distancing: By now, you've probably heard the term "social distancing" as a way to combat the coronavirus. Learn how to put that into practice for kids (see more) and adults (read here.)
Avoiding COVID-19: The Ohio Department of Health offers these ideas on steering clear of the coronavirus. Read now.
Emerging Treatments: Read more here.
For Our Prenatal Patients: Get answers to your questions about COVID-19 and pregnancy from Dr. Elizabeth Kelly, a University of Cincinnati OB/GYN doctor. Watch this short video interview by Cradle Cincinnati and learn what you need to know about COVID-19, your health and the health of your baby.
Community Resource Guide: Includes resources for medications, housing, food, child care for heath care professionals and more. Read more here.
Coronavirus Resources in Spanish
Estímulo Pago: Lo que necesitas saber. Leer aquí.
Los Centros para el Control y la Prevención de Enfermedades(CDC)
Los Centros para el Control y la Prevención de Enfermedades (CDC) están vigilando de cerca un brote de enfermedad respiratoria causada por un nuevo coronavirus que se identificó por primera vez en Wuhan, en la provincia de Hubei, en China. Esta es una situación emergente que está cambiando rápidamente y los CDC continuarán brindando información actualizada a medida que esté disponible. Los CDC trabajan a toda hora para proteger la salud de las personas. Es función de los CDC preocuparse y actuar rápidamente cada vez que haya un problema potencial para la salud pública. Leer aquí
Entérate de que dicen los médicos en Cincinnati, con relación al coronavirus. Las precauciones que debemos tomar y qué hacer si necesitamos ayuda en Ohio. Mira aquí
La línea telefónica bilingüe: El gobierno de Ohio ha creado la línea telefónica bilingüe 1-833-427-5634 para ayudar con preguntas del COVID-19.
Enfermedad del Coronavirus 2019 (COVID‑19): Leer aquí
Coronavirus Information in Multiple Languages
The CDC offers information in several languages (Spanish, French, Vietnamese, Russian, Swahili, Dari, Arabic, Farsi, Chinese and Ukrainian) including symptoms, what to do if you are sick, what you need to know and more
https://www.cdc.gov/coronavirus/2019-ncov/communication/factsheets.html
Updated 4/14/2020.
Community Resources - COVID-19
Stimulus Payment: Congress has passed three bills to support the economy and provide money to those affected by COVID-19. One bill is called the Coronavirus Aid, Relief and Economic Security (CARES) Act. It includes a stimulus payment that will send many Americans direct payments. Read more here (English & Spanish).
Community Resource Guide: Includes resources for medications, housing, food, child care for heath care professionals and more. Read more here.
Free WiFi Access: Charter-Spectrum is offering free access to broadband and WiFi services to households with students who do not already have the services. The WiFi access will be available for 60 days to households with students from kindergarten to college who do not already have a Spectrum broadband subscription at any service level up to 100 Mbps. To enroll, call 1-844-488-8395 or click here to learn more.
Unemployment Benefits: Find out how to file for unemployment benefits, if you are eligible and more. Read more here.
Meal Distribution Through CPS
Cincinnati Public Schools are distributing meals to families. See which schools are offering this service here.
Stimulus Payment: Congress has passed three bills to support the economy and provide money to those affected by COVID-19. One bill is called the Coronavirus Aid, Relief and Economic Security (CARES) Act. It includes a stimulus payment that will send many Americans direct payments. Read more here (English & Spanish).
Community Resource Guide: Includes resources for medications, housing, food, child care for heath care professionals and more. Read more here.
Free WiFi Access: Charter-Spectrum is offering free access to broadband and WiFi services to households with students who do not already have the services. The WiFi access will be available for 60 days to households with students from kindergarten to college who do not already have a Spectrum broadband subscription at any service level up to 100 Mbps. To enroll, call 1-844-488-8395 or click here to learn more.
Unemployment Benefits: Find out how to file for unemployment benefits, if you are eligible and more. Read more here.
Meal Distribution Through CPS
Cincinnati Public Schools are distributing meals to families. See which schools are offering this service here.
Act Now to Ensure the Survival of Health Care Centers Like Crossroad
In the past six weeks, 30 million Americans have filed for unemployment insurance. As we see more and more of our neighbors losing their employment, community health centers (CHCs) are going to see an increased demand for care.
Please act now to ensure our survival. We are the only providers who will care for patients -- no matter their ability to pay.
Community health centers are on the front lines of combating the COVID-19 pandemic. Maintaining a personalized approach to health care, CHCs have taken the extra steps to ensure primary care continues to be accessible by transitioning swiftly to telehealth and drive-through testing centers. CHCs have and will continue to care for everyone who needs help.
30 million patients are currently depending on Congress to make sure they continue to access health care, now and beyond the pandemic. As unemployment numbers increase, CHCs must have the resources to be able to support a growing patient base.
Tell your members of Congress to pass emergency and long-term funding to stabilize this essential network of health care providers.
We are grateful for all the CHC staff who are working tirelessly to provide stability to our communities. As we face the uncertainty of tomorrow, millions will continue to rely on the stability provided by CHCs.
Ask your member of Congress today to publicly support emergency and long-term stabilizing funding for community health centers by clicking here.
In the past six weeks, 30 million Americans have filed for unemployment insurance. As we see more and more of our neighbors losing their employment, community health centers (CHCs) are going to see an increased demand for care.
Please act now to ensure our survival. We are the only providers who will care for patients -- no matter their ability to pay.
Community health centers are on the front lines of combating the COVID-19 pandemic. Maintaining a personalized approach to health care, CHCs have taken the extra steps to ensure primary care continues to be accessible by transitioning swiftly to telehealth and drive-through testing centers. CHCs have and will continue to care for everyone who needs help.
30 million patients are currently depending on Congress to make sure they continue to access health care, now and beyond the pandemic. As unemployment numbers increase, CHCs must have the resources to be able to support a growing patient base.
Tell your members of Congress to pass emergency and long-term funding to stabilize this essential network of health care providers.
We are grateful for all the CHC staff who are working tirelessly to provide stability to our communities. As we face the uncertainty of tomorrow, millions will continue to rely on the stability provided by CHCs.
Ask your member of Congress today to publicly support emergency and long-term stabilizing funding for community health centers by clicking here.
Crossroad OTR Named 2020 OTR Nonprofit of the Year by OTR Chamber of Commerce
Crossroad OTR was recognized as the OTR Nonprofit of the Year by the OTR Chamber of Commerce at a March 5 ceremony at Memorial Hall. Accepting the award was Crossroad CEO James Berrens (center), joined by the organization's founders (left to right): Julie Schubert, Dr. Chuck Schubert, Sally Stewart and Janet Germann.
The OTR Chamber offered this tribute: "Over-the-Rhine is special because it is home to not only small business and residents, but also dozens of pretty incredible nonprofits. Crossroad Health Center is one of those nonprofits, a faith-based setting serving patients of all economic levels, its sliding fee scale ensuring no one is turned away. The center has been rooted in OTR for 27 years, providing not just medical services, but all-around care, making sure you have the treatment you need and are connected to other people and organizations, as it takes a village. You’ll even find a school-based health center right down the street at Rothenberg Preparatory Academy so kids can get checkups right on the spot. Their years of demonstrated commitment and care to the people in OTR is why they are the OTR Nonprofit of the Year."
Congratulations to everyone at Crossroad for working together to provide affordable, accessible, high-quality health care to those most in need in our community. This award reflects a strong team effort not just at OTR but across all our sites.
About the OTR Made Awards
For the past 15 years, the Over-the-Rhine Chamber of Commerce has recognized outstanding individuals, businesses and nonprofits in Over-the-Rhine who have had an immense impact on the neighborhood via the OTR Chamber’s OTR Made Awards. The OTR Chamber’s OTR Made Awards is a community-wide celebration of the people and businesses who have greatly contributed to the economic vitality of OTR. It also recognizes those who are leaders in building an inclusive climate for all, creating a place where all are welcome to visit, live, work and build a business.
Crossroad OTR Offers Expanded Walk-in Hours
Monday – Friday 8:30 – 11 a.m. AND Monday – Friday 1-3 p.m.
Crossroad Over-the-Rhine offers walk-in appointments to our adult and pediatric patients. Come in when you feel sick or you have a minor injury that needs medical attention. Or you may want follow-up care for a chronic problem – like diabetes or hypertension -- and need a medication refill to treat that problem. We can address one health issue at your visit. We'll do our best to see you as quickly as possible! Walk-in appointments are available to all established Crossroad patients.
Not a patient yet? Choose the location most convenient for you -- OTR (513-381-2247), Western Hills (513-922-4271) or Harrison (513-367-5888) -- and join the nearly 13,000 adults and children who call Crossroad their medical home!
COVID-19 Update: If you are suffering from fever, cough, shortness of breath or other respiratory symptoms, please contact your primary care provider before coming to any of our locations. At our Over-the-Rhine office, this also applies to any walk-in appointments. Please do not walk in with any of these symptoms.
Walk-in Provider Schedule*
Monday: Dr. Amy Van Milligan
Tuesday: Amber Severn, NP
Wednesday: Dr. Courtney Roberts
Thursday: Dr. Christine Furgason
Friday: Dr. Christy O'Dea
* Mornings only. Afternoon walk-in patients may see different providers.
Note: Walk-in providers cannot prescribe controlled substances. Please make an appointment with your usual primary care provider for these medications.
Monday – Friday 8:30 – 11 a.m. AND Monday – Friday 1-3 p.m.
Crossroad Over-the-Rhine offers walk-in appointments to our adult and pediatric patients. Come in when you feel sick or you have a minor injury that needs medical attention. Or you may want follow-up care for a chronic problem – like diabetes or hypertension -- and need a medication refill to treat that problem. We can address one health issue at your visit. We'll do our best to see you as quickly as possible! Walk-in appointments are available to all established Crossroad patients.
Not a patient yet? Choose the location most convenient for you -- OTR (513-381-2247), Western Hills (513-922-4271) or Harrison (513-367-5888) -- and join the nearly 13,000 adults and children who call Crossroad their medical home!
COVID-19 Update: If you are suffering from fever, cough, shortness of breath or other respiratory symptoms, please contact your primary care provider before coming to any of our locations. At our Over-the-Rhine office, this also applies to any walk-in appointments. Please do not walk in with any of these symptoms.
Walk-in Provider Schedule*
Monday: Dr. Amy Van Milligan
Tuesday: Amber Severn, NP
Wednesday: Dr. Courtney Roberts
Thursday: Dr. Christine Furgason
Friday: Dr. Christy O'Dea
* Mornings only. Afternoon walk-in patients may see different providers.
Note: Walk-in providers cannot prescribe controlled substances. Please make an appointment with your usual primary care provider for these medications.
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It's Flu Season!
Take everyday preventative actions to help stop the spread of flu viruses! Avoid close contact with sick people, avoid touching your eyes, nose, and mouth, cover your coughs and sneezes, wash your hands often (with soap and water). Take antiviral drugs if your doctor prescribes them! 
Welcome to Crossroad Health Center! We are here to be your partners in achieving and maintaining good health. At Crossroad, we create a “medical home” where more than 11,000 patients have easy access to medical and behavioral health care services. Without Crossroad, these patients would not receive the high-quality and comprehensive health care they experience here, regardless of their ability to pay.
For 25 years, we have built enduring relationships with patients who have struggled to find high-quality and affordable health care. With a bond of trust firmly in place, Crossroad is changing lives by uncovering critical needs beyond the physical. Crossroad is a federally qualified health center, and provides high-quality medical care for children and adults at our five locations. We offer care for illnesses, routine checkups, immunizations, preventive care and more. Crossroad Health Center provides primary health care to children and adults in Greater Cincinnati. Crossroad strives to provide care that treats the whole person -- body, mind and spirit -- regardless of ability to pay. Crossroad provides a sliding fee scale for patients with no insurance, with a minimum co-pay of $15. Medicaid, Medicare, most commercial insurances and self-pay are accepted. A bilingual staff provides culturally appropriate services to Spanish speaking patients.
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Measuring Our Impact
In 2019, our friends and supporters helped us transform the lives of more than 12,000 children and adults through patient-centered health care. 42,311 Total Visits 12,564 Patients
What patients say about us:
Valerie’s Story When Valerie and her five young children moved from Kentucky to Cincinnati, life changed for the family, and not always for the better. But one bright note was finding Crossroad. “I liked our pediatrician right off the top,” Valerie says. “She does an amazing job with our family. I knew I would want to stay with her as our doctor.” All five children deal with chronic health conditions, from ADHD to hearing loss to severe celiac disease. She adds, “Since going to Crossroad, the kids have been healthier. The staff make sure they get scheduled for regular checkups. Their asthma is under control, and they get their medications regularly.” The family has faced other struggles as well, including being homeless. Today, they are renting an apartment, and life is more secure. Good medical care is part of the picture, but there’s more. Staff have listened, hugged and supported them through challenging times. They’ve prayed with the family, and helped connect them to counseling. Valerie says, “We’ve hit some hard times. Our doctor made sure that Crossroad was aware. They helped with Christmas gifts, and even car seats when the girls were babies. Summing up her family’s experience with Crossroad, Valerie says, “They have amazing doctors, nurses and staff – I have recommended Crossroad to all my friends.” Thanks to our Crossroad staff for their outstanding care and support of our patients! |
