Our mission is to give honor to Jesus Christ by providing accessible, comprehensive health care in partnership with our patients and community leading to healthy, changed lives.
"At Crossroad, I knew I was in the right place."
On Giving Tuesday, Give the Gift of Life-Changing Health to Crossroad Patients
When you first meet Donna, an active, healthy, 69-year-old mother and grandmother, the words “heroin addict” do not come to mind. Yet Donna was an active user for three decades – and did time in a state penitentiary. When she found the courage to enter treatment to beat her addiction, she also found support and caring at Crossroad.
While Donna was living in transitional housing, another resident urged her to have a physical. Donna walked around the corner to the big blue building she would come to know as Crossroad. Years of abusing her body had taken its toll. Donna’s exam revealed that she had hepatitis C and diabetes. At her doctor’s urging, Donna took medication for hep C. It worked and today she is free of the disease. She also continues to receive counseling and encouragement from Crossroad’s diabetes educator.
“Crossroad was always supportive of the fact that I had stopped using. It was a God thing. I had asked God to help me stop. And I was glad Crossroad was faith based. I knew I was in the right place and right where I was supposed to be.”
Donna has just started a new job helping others overcome addiction by sharing her struggle with opioid use. “Thanks to Crossroad, I have a better quality of life,” she says. “I’ve been a patient here for 24 years. I love my doctor and my diabetes counselor. They explain things and motivate me through education – what the problem is and why I need to do something.”
As Donna approaches her 70th birthday, she says, “Today, I’m having a wonderful time with my family. They’re proud of me. With Crossroad’s help, I’ll never go back to how I was living.”
Please consider making a contribution today!
Donate Now
You Help Us Create a Medical Home for Our Patients
Crossroad creates a “medical home” where our patients have easy access to medical, behavioral and other health care services. Without Crossroad, more than 12,500 children and adults would not receive the high-quality and comprehensive health care they find here, regardless of their ability to pay.
You Transform Lives When You Support Crossroad
Your support is the reason we can serve thousands of patients like Donna. For more than 25 years, we have provided health care to our patients while building deep and enduring relationships. Living in poverty, they face complex needs beyond the physical – like lack of food, transportation and secure housing. Through a bond of trust, our staff change lives by treating illnesses and connecting patients to services that help them overcome barriers to health care.
Your support also helps bridge our funding gap. To meet the complex needs of our patients, Crossroad must raise additional funds. That’s because the cost of their care exceeds the payment we receive for their treatment. Your generous past support helped us care for more patients than ever. We ask that you continue to stand with us in our mission to provide affordable health care to a vulnerable population.
Crossroad Health Center follows a faith-based Christian mission but we are not affiliated with any church.
When you first meet Donna, an active, healthy, 69-year-old mother and grandmother, the words “heroin addict” do not come to mind. Yet Donna was an active user for three decades – and did time in a state penitentiary. When she found the courage to enter treatment to beat her addiction, she also found support and caring at Crossroad.
While Donna was living in transitional housing, another resident urged her to have a physical. Donna walked around the corner to the big blue building she would come to know as Crossroad. Years of abusing her body had taken its toll. Donna’s exam revealed that she had hepatitis C and diabetes. At her doctor’s urging, Donna took medication for hep C. It worked and today she is free of the disease. She also continues to receive counseling and encouragement from Crossroad’s diabetes educator.
“Crossroad was always supportive of the fact that I had stopped using. It was a God thing. I had asked God to help me stop. And I was glad Crossroad was faith based. I knew I was in the right place and right where I was supposed to be.”
Donna has just started a new job helping others overcome addiction by sharing her struggle with opioid use. “Thanks to Crossroad, I have a better quality of life,” she says. “I’ve been a patient here for 24 years. I love my doctor and my diabetes counselor. They explain things and motivate me through education – what the problem is and why I need to do something.”
As Donna approaches her 70th birthday, she says, “Today, I’m having a wonderful time with my family. They’re proud of me. With Crossroad’s help, I’ll never go back to how I was living.”
Please consider making a contribution today!
Donate Now
You Help Us Create a Medical Home for Our Patients
Crossroad creates a “medical home” where our patients have easy access to medical, behavioral and other health care services. Without Crossroad, more than 12,500 children and adults would not receive the high-quality and comprehensive health care they find here, regardless of their ability to pay.
You Transform Lives When You Support Crossroad
Your support is the reason we can serve thousands of patients like Donna. For more than 25 years, we have provided health care to our patients while building deep and enduring relationships. Living in poverty, they face complex needs beyond the physical – like lack of food, transportation and secure housing. Through a bond of trust, our staff change lives by treating illnesses and connecting patients to services that help them overcome barriers to health care.
Your support also helps bridge our funding gap. To meet the complex needs of our patients, Crossroad must raise additional funds. That’s because the cost of their care exceeds the payment we receive for their treatment. Your generous past support helped us care for more patients than ever. We ask that you continue to stand with us in our mission to provide affordable health care to a vulnerable population.
Crossroad Health Center follows a faith-based Christian mission but we are not affiliated with any church.
Crossroad-West Is Now Open in a Brand-new Location!
Crossroad is pleased to announce that we are now serving patients at our new location: 2170 Anderson Ferry Road, Cincinnati 45238. Our previous site at 2859 Boudinot Avenue is closed.
Our new location is twice as large, and offers ample parking. Crossroad-West is also served by 6 bus routes. What remains the same is our great patient-centered care, delivered by health care providers you know and trust. We offer a full range of services, including sick visits and checkups, immunizations, prenatal and women's health care, behavioral health counseling, and medication-assisted treatment for opioid and alcohol addiction.
Crossroad-West is now accepting new adult and pediatric patients. Call 513-922-4271 to schedule an appointment.
Crossroad is pleased to announce that we are now serving patients at our new location: 2170 Anderson Ferry Road, Cincinnati 45238. Our previous site at 2859 Boudinot Avenue is closed.
Our new location is twice as large, and offers ample parking. Crossroad-West is also served by 6 bus routes. What remains the same is our great patient-centered care, delivered by health care providers you know and trust. We offer a full range of services, including sick visits and checkups, immunizations, prenatal and women's health care, behavioral health counseling, and medication-assisted treatment for opioid and alcohol addiction.
Crossroad-West is now accepting new adult and pediatric patients. Call 513-922-4271 to schedule an appointment.
Crossroad OTR Offers Walk-in Hours
Monday – Friday 8:30 – 11 a.m.
Crossroad Over-the-Rhine offers walk-in appointments to our adult and pediatric patients. Come in when you feel sick or you have a minor injury that needs medical attention. Or you may want follow-up care for a chronic problem – like diabetes or hypertension -- and need a medication refill to treat that problem. We can address one health issue at your visit. We'll do our best to see you as quickly as possible! Walk-in appointments are available to all established Crossroad patients.
Not a patient yet? Choose the location most convenient for you -- OTR (513-381-2247), Western Hills (513-922-4271) or Harrison (513-367-5888) -- and join the more than 12,000 adults and children who call Crossroad their medical home!
Walk-in Provider Schedule
Monday: Dr. Courtney Roberts
Tuesday: Amber Severn, NP
Wednesday: Dr. Amy Van Milligan
Thursday: Dr. Christine Furgason
Friday: Dr. Christy O'Dea
Note: The walk-in provider cannot prescribe controlled substances. Please make an appointment with your usual primary care provider for these medications.
Monday – Friday 8:30 – 11 a.m.
Crossroad Over-the-Rhine offers walk-in appointments to our adult and pediatric patients. Come in when you feel sick or you have a minor injury that needs medical attention. Or you may want follow-up care for a chronic problem – like diabetes or hypertension -- and need a medication refill to treat that problem. We can address one health issue at your visit. We'll do our best to see you as quickly as possible! Walk-in appointments are available to all established Crossroad patients.
Not a patient yet? Choose the location most convenient for you -- OTR (513-381-2247), Western Hills (513-922-4271) or Harrison (513-367-5888) -- and join the more than 12,000 adults and children who call Crossroad their medical home!
Walk-in Provider Schedule
Monday: Dr. Courtney Roberts
Tuesday: Amber Severn, NP
Wednesday: Dr. Amy Van Milligan
Thursday: Dr. Christine Furgason
Friday: Dr. Christy O'Dea
Note: The walk-in provider cannot prescribe controlled substances. Please make an appointment with your usual primary care provider for these medications.
November Is American Diabetes Month
Diabetes is one of the leading causes of disability and death in the United States. It can cause blindness, nerve damage, kidney disease, and other health problems if it’s not controlled. One in 10 Americans have diabetes — that’s more than 30 million people. And another 84 million adults in the United States are at high risk of developing type 2 diabetes. The good news? People who are at high risk for type 2 diabetes can lower their risk if they make healthy changes. Examples of healthy changes include eating healthy, getting more physical activity, and losing weight. Take Steps to Prevent Type 2 Diabetes You can do a lot to prevent or delay getting type 2 diabetes, including:
https://healthfinder.gov/healthtopics/category/health-conditions-and-diseases/diabetes/take-steps-to-prevent-type-2-diabetes Source: U.S. Dept. of Health & Human Services 
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Take Steps to Lower Infant Mortality in Hamilton County
At Crossroad, we are fortunate to be able to provide prenatal care to our patients and help reduce the high infant mortality rate in our city. Hamilton County, unfortunately, has one of the highest infant mortality rates in the United States. In 2018, 92 babies in Hamilton County died before they reached their first birthday. There is also a large racial disparity in our infant mortality rate -- black babies have a three times higher risk of death than white and Hispanic babies. Black women in Hamilton County who are interested in finding solutions to the higher black infant mortality rate are invited to participate in Queens Village. This is a community of powerful black women of childbearing age that come together to relax and take care of one another. They meet the first Wednesday of each month from 6 to 8 p.m. at the McKie Recreation Center (1655 Chase Avenue, Cincinnati 45223). |
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Patient Input Benefits Crossroad
For more than a year, Crossroad's Patient-Family Advisory Council (PFAC) has been meeting at our Over-the-Rhine site. The council (pictured above) includes patients and staff who gather monthly to discuss ways to improve our health center -- for example, starting walk-in hours for established patients at OTR and making new patient paperwork easier to navigate. Kudos to Dr. Christine Furgason for leading this project, as well as to staff who regularly attend the meetings. Particular thanks go to our amazing group of patients who come each month and give us valuable feedback on what we can do better. Following our success at OTR, we have developed PFACs at West and Harrison. Welcome to Crossroad Health Center! We are here to be your partners in achieving and maintaining good health. At Crossroad, we create a “medical home” where more than 11,000 patients have easy access to medical and behavioral health care services. Without Crossroad, these patients would not receive the high-quality and comprehensive health care they experience here, regardless of their ability to pay.
For 25 years, we have built enduring relationships with patients who have struggled to find high-quality and affordable health care. With a bond of trust firmly in place, Crossroad is changing lives by uncovering critical needs beyond the physical. Crossroad is a federally qualified health center, and provides high-quality medical care for children and adults at our five locations. We offer care for illnesses, routine checkups, immunizations, preventive care and more. Crossroad Health Center provides primary health care to children and adults in Greater Cincinnati. Crossroad strives to provide care that treats the whole person -- body, mind and spirit -- regardless of ability to pay. Crossroad provides a sliding fee scale for patients with no insurance, with a minimum co-pay of $15. Medicaid, Medicare, most commercial insurances and self-pay are accepted. A bilingual staff provides culturally appropriate services to Spanish speaking patients.
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Employee of the Month: Jeanette Sams Jeanette has been a huge help working through technical billing issues, resulting in significant cost savings for Crossroad. She is always available to answer questions or help with training new front desk employees. Congratulations, Jeanette, on a job well done! |
Measuring Our Impact
In 2018, our friends and supporters helped us transform the lives of more than 12,000 children and adults through patient-centered health care. 42,311 Total Visits 12,564 Patients
What patients say about us:
Clyde’s Story 50-year-old Clyde felt hopeless and depressed. Homeless and estranged from his family, his health was also suffering. He had not seen his doctor in a long time and came to Crossroad to get checked out. She addressed his medical concerns and brought him up to date on preventative care. Then, noticing his depression, she arranged an on-the-spot meeting with one of Crossroad’s behavioral health counselors, who talked with Clyde and developed a treatment plan. Encouraged by his doctor’s caring approach, Clyde opened up about his struggle with addiction. She quickly connected him with a Crossroad provider who has a special interest in assisting patients to overcome addiction, who provided him with information about where to get help. Clyde admitted he had lost touch with his former church and believed that reconnecting spiritually with a church might help lift his depression. one of our spiritual care committee members was able to give him a list of local churches. And he was hungry, so his doctor brought in our family resource coordinator, to help him find local food resources. Because Crossroad cares for the whole person – body, mind and spirit – we are able to provide Clyde with the care and services he needs. “I feel so loved and cared for,” Clyde said. “I am happy to call Crossroad my medical home.” Thanks to our Crossroad staff for their outstanding care and support of our patients! |
