Providers
Over-the-Rhinebrook gumm, MSN, APRN, CPNP, PMHS
Brook Gumm, Director of Pediatrics, has been a pediatric nurse for more than 40 years. Brook received her master’s degree in nursing administration from Indiana University Purdue University at Indianapolis, and her nurse practitioner post-graduate education at the University of Cincinnati. She holds a certification as a Pediatric Primary Care Mental Health Specialist. She is also a recipient of the Florence Nightingale Awards for Nursing. Brook spent three years in Guatemala as a child and is fluent in Spanish. She lived in Over-the-Rhine for 15 years and loves the neighborhood and its residents. She is married and has a young adult son and grandson. Brook has particular interest helping parents navigate ADHD and asthma, preventing lead poisoning in children and in helping staff and patients get to know God. quinn dinkins, fNP
Quinn Dinkins is a nurse practitioner who sees adults and children. She originally attended the University of Cincinnati, where she received her Bachelor of Science degree in biopsychology. Quinn then pursued her interest in nursing, graduating from Mount St. Joseph University Magelin program with her Master of Science in nursing. While working as a charge nurse in the medical step-down unit at the University of Cincinnati Medical Center, she completed her Master of Science in nursing with a subspecialty in family care. Quinn is a board-certified family nurse practitioner. Before joining Crossroad Health Center, she worked in an urgent care setting. Quinn takes pride in providing compassionate patient care. She is passionate about wellness, prevention and patient education. In her free time, she enjoys traveling around the world, trying out new restaurants and spending time with her family and friends. WHITNEY LYNN, FNP
Whitney Lynn is a family nurse practitioner who sees adults and children. She received her doctoral degree from the University of Kentucky in 2017. Whitney spent three years providing primary care services at a rural federally qualified health center on the southern Oregon coast. Whitney focuses on preventing health problems before they begin, and she works to promote health literacy. She helps patients expand their understanding of health so they can easily share their needs and goals. Whitney has traveled to Ecuador twice on medical mission trips. In her free time she enjoys being outside in nature, traveling, trying out new recipes and spending time with her friends, family and dog, Chloe. courtney roberts, md
Dr. Courtney Roberts is a family practitioner who cares for children and adults. A graduate of Harvard University, Dr. Roberts received his medical degree from the Ohio State University College of Medicine & Public Health. lester dornon, md
Dr. Lester Dornon joined Crossroad in September 2022 after serving on medical missions in Nepal for 22 years. He is a family physician who completed his residency at the Methodist Medical Center of Illinois in Peoria, Illinois. His medical degree is from Northwestern University in Chicago, Illinois. Dr. Dornon grew up in Japan with his missionary parents before returning to the U.S. for medical school and residency. He is fluent in Japanese and Nepali as well as English. Dr. Dornon also has experience working in urgent care in Ohio, which he did for 10 years while on leave from Nepal to put his children through high school and college. He is interested in holistic care, preventative medicine, women's and children's health, and emotional and spiritual health. "I want everyone I interact with to feel that they are valued and listened to," Dr. Dornon says. "I try to show God's love to everyone by the way I treat them." DOuglas collins, md
Douglas Collins, MD, received his medical degree from Wright State University School of Medicine, and specializes in family medicine. He sees children, adults and prenatal patients. Dr. Collins also serves as Crossroad's Chief Medical Officer, overseeing clinical performance and supervising health care providers across all locations.
Before joining Crossroad, Dr. Collins was an adjunct associate professor of family and community medicine, providing patient care at The Christ Hospital/University of Cincinnati Family Medicine Center in Mt. Auburn. Previously, Dr. Collins served as medical director at Mercy Medical Center in Cambodia. He and his wife Heidi have also worked in Guatemala and hope to continue their involvement. "I love the broad variety of family medicine, from acute to chronic care, and integrating spiritual care and prayer into it as I am able," Dr. Collins says. His many interests include teaching and leading discussions at church, camping and hiking with his family, soccer, guitar and songwriting, mountain biking, watercolor and acrylic painting, and reading the Bible. Behavioral HealthGregory Keith, LPCC
Gregory Keith, LPCC, is a Licensed Professional Clinical Counselor. He works as a Behavioral Health Consultant at Crossroad, partnering with patients and medical providers to help educate them on how mental health and mental illness impact a person’s physical health and wellness. Gregory works one on one with patients struggling with mental illness and collaborates with the patient’s medical providers and other health care specialists such as psychiatrists, pharmacists and health educators to help provide patients with a holistic approach to their overall wellbeing. sarah fenstermaker, MSW, lsw
Sarah Fenstermaker, MSW, LSW, graduated from Wright State University in 2010 and from Florida Gulf Coast University in 2012. Sarah has worked in the mental health field for more than 10 years in different capacities. For the past six years, Sarah has been focused on integrative care within the physical health care system to better treat patients as a whole. She helps people be the best version of themselves. Pets, music, food and travel best describes what Sarah does outside the clinic. She likes to dabble in her family roots and finding her green thumb outside in the dirt. Sarah is proud to create a safe space for those to be able to open up about what is going on in their lives currently. rachel mousie, lsw
Rachel Mousie is a licensed social worker. She works with children, adolescents and families to help manage a wide range of behavioral health issues. |
Westsarah love, md
Dr. Sarah Love is a family physician who sees children and adults. She completed her family medicine residency training in Wichita, Kansas, at Via Christi Family Medicine Residency. Dr. Love also is on faculty with UC/The Christ Hospital Family Medicine Residency Program, teaching residents and medical students about obstetrics, prenatal care, newborn care and delivering babies. “Being a physician is one my life’s greatest privileges,” Dr. Love says. "My faith in Jesus Christ gives purpose to everything that I do in medicine.” Dr. Love is passionate about women's health and obstetrics, health care in low-income urban populations, addiction medicine and chronic pain management. allison ng, md
Dr. Allison Ng joined the Crossroad team in March 2020. Dr. Ng is based at Harrison, and sees patients at both Harrison and West. Dr. Ng comes to Crossroad from the City of Cincinnati Health Department, where she served as a public health practitioner at Northside Health Center and Price Hill Health Center. Dr. Ng completed her MD at the University of Cincinnati College of Medicine and her family medicine residency at The Christ Hospital and the University of Cincinnati. Fluent in Spanish, Dr. Ng has served on short-term global health trips through her family medicine residency program, providing health care in rural Guatemala. A strong interest in refugee well-being has led her to assist refugees in various capacities, including navigating health care appointments. “I was drawn to Crossroad because I believe all people should have access to good health care regardless of their ability to pay,” Dr. Ng says. “I am also a West Side native and look forward to practicing in the place where I grew up.” When Dr. Ng is not working, she enjoys traveling with her husband, trying new restaurants, knitting and Zumba. valerie Smith, rn, fnp
Valerie Smith holds a master’s degree as a family nurse practitioner from Walden University. Previously, she worked with adults as a cardiovascular ICU nurse, and as an RN supervisor at an extended care facility. Today, Valerie is happy to fulfill a lifelong dream of working in pediatrics at Crossroad. Valerie grew up in Mississippi. She went to health centers similar to Crossroad as a child, and has always wanted to give back by working in an underserved community. Valerie and her husband enjoy spending time with their young son. katie hamm, np
Katie Hamm is a pediatric nurse practitioner who sees children from birth to age 18. She received her degree from Vanderbilt University in 2016. Katie spent four years practicing primary care medicine at federally qualified health centers in Richmond and Berea, Kentucky, before joining Crossroad Health Center. Katie enjoys focusing her practice on health promotion and disease prevention. She is here to help her patients and their families keep their mind, body and spirit healthy. Katie loves outdoor activities and adventures with her husband, Chris, and their two dogs, Ellie and Josie. She enjoys traveling, trying new foods, and spending time with friends and family. erin sayer, fnp
Erin Sayer is a family nurse practitioner who sees patients of all ages, from newborns to older adults. She received her nurse practitioner degree from Xavier University in 2016. She previously worked for a federally qualified health center in Butler County, Ohio, before joining Crossroad. Erin has a particular interest in pediatrics but enjoys seeing patients of all ages. She is passionate about health care prevention and patient education. She hopes to help her patients to understand their disease process and prevent their symptoms from worsening. Erin is married with one child and two dogs. She enjoys spending time outside, particularly hiking with her family. Erin is also an avid Cincinnati sports fan. SARAH FENSTERMAKER, MSW, LSW
Sarah Fenstermaker, MSW, LSW, graduated from Wright State University in 2010 and from Florida Gulf Coast University in 2012. Sarah has worked in the mental health field for more than 10 years in different capacities. For the past six years, Sarah has been focused on integrative care within the physical health care system to better treat patients as a whole. She helps people be the best version of themselves. Pets, music, food and travel best describes what Sarah does outside the clinic. She likes to dabble in her family roots and finding her green thumb outside in the dirt. Sarah is proud to create a safe space for those to be able to open up about what is going on in their lives currently. Harrisonhillary chang, md
Dr. Hillary Chang joined the Crossroad team in January 2016. She attended medical school and completed her pediatrics residency in Cincinnati in 2010. After residency, she spent a year working as clinical staff at the Cincinnati Children's Hospital Medical Center Emergency Department before moving to a small town in rural Indonesia, where she lived with her husband and kids for three years. Dr. Chang is a proud mom to two spirited kids who have taught her a great deal about medicine and parenting. They continue to encourage her to draw more pictures, read more stories, play more basketball and to pray in earnest for God to do big things around the world. Dr. Chang is passionate about building mental wellness and improving nutrition in her patients. hong wilson, MD
Dr. Hong Wilson graduated from medical school at Tongji University in China. She completed her pediatric resident program at Wright State University/Dayton Children’s Hospital. Dr. Wilson has been caring for the underserved community as a pediatrician more than a decade, and looks forward to serving her patients for many years to come. She is passionate about witnessing the love of her savior, Jesus Christ, and enjoys reading the bible. Dr. Hong and her husband have two children, and enjoy hiking together. SUSAMMA PAPPACHAN, FNP
Susamma (Susan) Pappachan, FNP, is a certified nurse practitioner who sees adults. She completed her master’s degree at Xavier University, Cincinnati in 2015. Susan has worked as a nurse practitioner since 2016 in urgent care and family practice settings. She was a registered nurse for 16 years prior to becoming a nurse practitioner. Susan is committed to treating all her patients with equality, compassion, respect and kindness. She says, “Building a strong patient-provider relationship is essential in providing the best possible medical care for each patient.” Susan is excited to carry on the mission of Crossroad in her hometown. lester dornon, md
Dr. Lester Dornon joined Crossroad in September 2022 after serving on medical missions in Nepal for 22 years. He is a family physician who completed his residency at the Methodist Medical Center of Illinois in Peoria, Illinois. His medical degree is from Northwestern University in Chicago, Illinois. Dr. Dornon grew up in Japan with his missionary parents before returning to the U.S. for medical school and residency. He is fluent in Japanese and Nepali as well as English. Dr. Dornon also has experience working in urgent care in Ohio, which he did for 10 years while on leave from Nepal to put his children through high school and college. He is interested in holistic care, preventative medicine, women's and children's health, and emotional and spiritual health. "I want everyone I interact with to feel that they are valued and listened to," Dr. Dornon says. "I try to show God's love to everyone by the way I treat them." gregory keith, lpcc
Gregory Keith, LPCC, is a Licensed Professional Clinical Counselor. He works as a Behavioral Health Consultant at Crossroad, partnering with patients and medical providers to help educate them on how mental health and mental illness impact a person’s physical health and wellness. Gregory works one on one with patients struggling with mental illness and collaborates with the patient’s medical providers and other health care specialists such as psychiatrists, pharmacists and health educators to help provide patients with a holistic approach to their overall wellbeing. Rothenberg Preparatory Academy
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