Christine Furgason, MD
Dr. Christine Furgason is originally from Cleveland, Ohio, and attended The Ohio State University for undergraduate school followed by the University of Cincinnati for medical school. She completed her residency in family medicine at The Christ Hospital in 2016, where she also served as chief resident. She is passionate about women's health and helping people meet their healthcare goals. In her spare time, she enjoys spending time with her husband, young son and dog, serving in her church, cooking and traveling.
SHIRLEY BROOK GUMM, RN, CPNP, MSN
Brook Gumm, Crossroad's Director of Pediatrics, has been a pediatric nurse for more than 40 years and has served at Crossroad for more than 20. Brook received her master’s degree in nursing administration from Indiana University Purdue University at Indianapolis, and her nurse practitioner post-graduate education at the University of Cincinnati. She is also certified as a Pediatric Primary Care Mental Health Specialist. She is a recipient of the Florence Nightingale Awards for Nursing.
Brook spent three years in Guatemala as a child and is fluent in Spanish. She lived in Over-the-Rhine for 15 years and loves the neighborhood and its residents. Brook and her husband have a young adult son and grandson. Brook has particular interests in attention deficit hyperactivity disorder (ADHD), asthma and in helping people get to know God.
EMILY HAAS, MD
Dr. Emily Haas is a native of Birmingham, Alabama. She received her BA in Social Anthropology from Harvard University. She started medical school at the University of Cincinnati and was introduced to Crossroad. She then transferred to the University of Mississippi, and completed her MD and Pediatric residency in Mississippi.
Dr. Haas is particularly interested in the mind-body-spirit approach to medicine and early brain development. In her free time, she enjoys reading books with her young children, and running, yoga and being near water.
Christy O'Dea, MD
Dr. Christine O'Dea, Crossroad's Medical Director, is also an Assistant Professor in the Department of Family and Community Medicine at the University of Cincinnati College of Medicine. After spending five years in rural family medicine practice in northern Wisconsin, she moved with her family and small children to rural Honduras, where she spent two years as a volunteer family physician with the nongovernmental organization, Shoulder to Shoulder.
Dr. O'Dea returned from Honduras to join the faculty at the University of Cincinnati, where she is the Director of Global Health Education in The Christ Hospital/University of Cincinnati Family Medicine Residency Program. Additionally, Dr. O'Dea is the medical director at Crossroad Health Center. She is a member of the Latino Health Collaborative, and her interests include global and underserved health and Latino health. Watch her TEDx Talk!
Courtney T. Roberts, MD
Dr. Courtney Roberts joined Crossroad as a volunteer in 1995, and was one of Crossroad’s first medical providers. He graduated from Ohio State University College of Medicine, and completed his residency in family medicine at the University of Cincinnati.
Dr. Roberts was drawn to Crossroad’s faith-based mission, and appreciates its dedicated, caring staff. He feels it is the ideal setting to provide health care to those most in need. His particular interests include pediatrics and diabetes care. In his spare time, he enjoys working out, cooking, reading and playing the guitar.
A nurse practitioner, Amber began her career at Crossroad in 2003 as a bilingual receptionist. At Crossroad, Amber was inspired by witnessing firsthand what a nurse practitioner was capable of doing. Amber completed a one-year accelerated program at the University of Cincinnati, obtaining a BSN in nursing while continuing to work part time at Crossroad. She went on to earn a master's in nursing, and received her nurse practitioner certificate in October 2008. This position combines everything she likes about medicine, including the opportunity to see and treat patients on her own.
Amber has learned that Crossroad's faith-based mission plays a major role in creating a nurturing environment for patients and staff. She appreciates the deep connection among staff and their desire to do the right thing. On top of her busy schedule at Crossroad, Amber and her husband have four young children.
Amy Van Milligan, MD
Dr. Amy Van Milligan joined the Crossroad medical team in October 2010. A native of Virginia Beach, Amy obtained her medical degree at the Medical College of Virginia in Richmond. She then completed a residency in internal medicine and pediatrics at the University of Virginia University Hospital, and Cincinnati Children's Hospital Medical Center.
Dr. Van Milligan was drawn to Crossroad by the opportunity to minister to others and to provide health care to those who might otherwise not receive care. She is pleased to work with others who are passionately following God in their profession.
In her free time, Dr. Van Milligan is helping to start a low-cost medical clinic in North College Hill. She has also traveled to Kenya to provide care to children at the Missions of Hope International School in Kosovo, a crowded and impoverished suburb of Nairobi. Dr. Van Milligan and her husband enjoy traveling, camping and seeking out unusual ice cream stands.
BRITTANY ALMARAZ, MD
Dr. Brittany Almaraz joined Crossroad Health Center in October 2017 as a family practice physician. She completed her Bachelor of Arts in biology and Latin American studies, with a minor in Spanish, at Miami University of Ohio, and graduated from the University of Cincinnati College of Medicine. Her residency training was completed through the Christ Hospital/University of Cincinnati Family Medicine residency program. During her training, she volunteered at Crossroad, and served on medical missions to Guatemala and the Dominican Republic.
Dr. Almaraz is driven by a belief that all people should have access to high quality health care, and by a desire to promote health and well-being in all areas of life. Fluent in Spanish, she is especially passionate about immigrant health, women’s health, and care for the entire family.
DEBBI BORCHERS, MD
A Northern Kentucky native, Dr. Debbi Borchers has been part of the Crossroad team since December 2009. Dr. Borchers trained at the University of Kentucky College of Medicine, with residency at Cincinnati Children's Hospital Medical Center. She also completed a year of fellowship in developmental disabilities, with a strong interest in children with special needs. Dr. Borchers' particular area of interests include children who joined their family through adoption, foster care and kinship care, as well as enjoying the special relationships with young families as they grow. She is a columnist and advisory board member for Adoptive Families magazine.
Dr. Borchers is delighted to work in a setting where she can share her strong Christian faith through prayer and supporting families in crisis. The team atmosphere at the Crossroad West office has been so important to her as the office has grown. In addition to working as a pediatrician, Dr. Borchers is the single mother of three daughters, all born in China.
CYNDI DELAAT, MD
A native of Cleveland, Dr. Cyndi DeLaat joined the Crossroad staff in April 2011. Dr. DeLaat trained at the University of Cincinnati Medical School, followed by a pediatric residency and fellowship in pediatric hematology-oncology at Cincinnati Children’s Hospital Medical Center. After 17 years on the faculty and as attending physician at Children’s in hematology-oncology, she returned to hands-on pediatric care at BMF Pediatrics, attracted in part by the opportunity to work with Hispanic patients and their families. Cyndi’s passion to serve has inspired her to undertake several medical mission trips to Guatemala, Honduras and Nigeria.
Dr. DeLaat is delighted to be part of the Crossroad team. She finds it a perfect fit with her desire to use her God-given gifts as a physician to serve God and his people. Cyndi is dedicated to providing quality, compassionate care in a setting where prayer and serving others as Jesus did are practiced every day.
VALERIE SMITH-MBAKE, RN, CNP
Valerie Smith-Mbake holds a master’s degree as a family nurse practitioner from Walden University. Previously, she worked with adults as a cardiovascular ICU nurse, and as an RN supervisor at an extended care facility. Today, Valerie is happy to fulfill a lifelong dream of working in pediatrics at Crossroad. A native Mississippian, she went to health centers similar to Crossroad as a child, and has always wanted to give back by working in an underserved community. Married with a young son, Valerie enjoys spending time with her family and dog, Taco.
Allison ng, md
Dr. Allison Ng joined the Crossroad team in March 2020. Dr. Ng is based at Harrison, and sees patients at both Harrison and West.
Dr. Ng comes to Crossroad from the City of Cincinnati Health Department, where she served as a public health practitioner at Northside Health Center and Price Hill Health Center. Dr. Ng completed her MD at the University of Cincinnati College of Medicine and her family medicine residency at The Christ Hospital and the University of Cincinnati.
Fluent in Spanish, Dr. Ng has served on short-term global health trips through her family medicine residency program, providing health care in rural Guatemala. A strong interest in refugee well-being has led her to assist refugees in various capacities, including navigating health care appointments.
“I was drawn to Crossroad because I believe all people should have access to good health care regardless of their ability to pay,” Dr. Ng says. “I am also a West Side native and look forward to practicing in the place where I grew up.”
When Dr. Ng is not working, she enjoys traveling with her husband, trying new restaurants, knitting and Zumba.
HILLARY CHANG, MD
Dr. Hillary Chang joined the Crossroad team in January 2016. She attended medical school and completed her pediatrics residency in Cincinnati in 2010. After residency, she spent a year working as clinical staff at the Cincinnati Children's Hospital Medical Center Emergency Department before moving to a small town in rural Indonesia, where she lived with her husband and kids for three years. Dr. Chang is a proud mom to two spirited kids who have taught her a great deal about medicine and parenting. They continue to encourage her to draw more pictures, read more stories, play more basketball and to pray in earnest for God to do big things around the world. Dr. Chang is passionate about building mental wellness and improving nutrition in her patients.
HONG WILSON, MD
Dr. Hong Wilson graduated from medical school at Tongji University in China. She completed her pediatric resident program at Wright State University/Dayton Children’s Hospital. Dr. Wilson has been caring for the underserved community as a pediatrician more than a decade, and looks forward to serving her patients for many years to come. She is passionate about witnessing the love of her savior, Jesus Christ, and enjoys reading the bible. Dr. Hong and her husband have two children, and enjoy hiking together.
LAURA MARSAN, NP
Laura Marsan, NP, was delighted to rejoin Crossroad Health Center in 2018 as a nurse practitioner after being a nurse here more than 10 years ago. She completed her Bachelors of Science in Nursing at Eastern Kentucky University and her Masters as a Nurse Practitioner at Wright State University. She is also a board-certified nurse practitioner in Wound, Ostomy and Continence.
Laura is fluent in Spanish and medical French and is grateful to have had the opportunity to serve people in South and Central America, the Middle East and West Africa on medical missions.
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