Become a Wholistic Care Volunteer

The Crossroad Wholistic Care Volunteer Program provides the opportunity for volunteers to work alongside our health care staff and providers to help us address the social and spiritual aspects of our patients’ lives. This is known as “upstream care” – our effort to identify and address the sources, and not just the results, of a patient’s health challenges.

As a Wholistic Care Volunteer (WCV), you will be working in a clinical setting and with an interdisciplinary team of our staff, including medical assistants (MAs) and providers (physicians, nurse practitioners and/or physician assistants). You will also work, often indirectly, with our care coordinators (who are part of our population health team) and our chaplain (who helps lead our spiritual care efforts).

As a faith-based organization, we strive to treat the whole person – body, mind and spirit. WCVs will receive thorough training before beginning to work with patients. Following a detailed script, WCVs will ask patients questions that help determine if they are challenged by nonmedical issues that affect their health, such as housing insecurity, transportation issues and food insecurity. WCVs also ask patients about any faith, religious or spiritual background they may have, and can offer resources to support patients in their faith.

Commitment

The time commitment for this program varies and is open to discussion. We do ask that volunteers commit to a regular schedule based on the needs of WCV program. Ideally, this is a minimum commitment of one 2-hour shift per month for six months.

Requirements

This position is designed for volunteers who identify as Christians. If you do not identify as a Christian, Crossroad still welcomes your involvement; please see other volunteer opportunities we offer.

WCVs must complete a thorough training provided by the Church Partnership Coordinator before beginning to work with patients. This includes a single session of 2-3 hours plus additional training as needed. Comprehensive training materials will be provided.

WCVs are not required to attend regular meetings. However, they will follow up with our WCV Coordinator as needed, for quality assurance and as changes in resources occur, and for a minimum of an annual check-in. WCVs should be responsive to phone or email communication as needed.

Application

We recruit WCVs throughout the year. Applications are accepted on a rolling basis.

Online Application

The online application consists of:

Basic application information
A short description of your Christian faith.
Names of two references

Interview at Crossroad Health Center

After an initial evaluation of the online applications, eligible applicants will be invited to a brief interview by phone and then an in-person interview.

Questions regarding application to the Crossroad Wholistic Care Volunteer Program may be directed to afay@crossrd.org.

Wholistic Care Volunteer Program Application

Name(Required)

First Last

Address(Required)

Street Address City State ZIP Code

Email(Required)

Phone(Required)

I understand that this is an unpaid position.(Required)

Yes

I understand that this experience will be on-site and in-person at one of the Crossroad clinics.(Required)

Yes

I understand that this program requires a minimum commitment of one 2-hour shift per month for 6 months.(Required)

Yes

I understand that Wholistic Care Volunteers should feel comfortable praying as Christians with patients who welcome or request prayer.(Required)

Yes

At which Crossroad site you would prefer to volunteer?(Required)

Please describe how much time (2 hours per month minimum, up to 4-8 hours per week) and what days of the week you anticipate being available, and the length of your initial commitment (6 month minimum):(Required)

If you belong to a church, please list here:

Describe your Christian faith in 5-10 sentences. Consider including the denomination you align with, how you view the Bible, the Holy Spirit, and how your faith affects your view of health, healing and/or health care.(Required)

List any non-English languages you speak fluently

References

Reference 1 Name(Required)

First Last

Reference 1 Email Address(Required)

Relationship to Reference 1(Required)

Reference 2 Name(Required)

First Last

Reference 2 Email Address(Required)

Relationship to Reference 2(Required)