Sue Paul

Sue Paul, RPh, is a pharmacist who joined Crossroad in January 2016. She earned her pharmacy degree from the University of Cincinnati. Sue works with adults and is passionate about reducing the reliance on medication whenever possible through lifestyle education. She works diligently to ensure that patients can afford their medications. Sue and her husband,…

Read More

Gregory Keith

Gregory Keith, LPCC, is a Licensed Professional Clinical Counselor. He works as a Behavioral Health Consultant at Crossroad, partnering with patients and medical providers to help educate them on how mental health and mental illness impact a person’s physical health and wellness. Gregory works one on one with patients struggling with mental illness and collaborates…

Read More

Susamma Pappachan

Susamma (Susan) Pappachan, FNP, is a certified nurse practitioner who sees adults. She completed her master’s degree at Xavier University, Cincinnati in 2015. Susan has worked as a nurse practitioner since 2016 in urgent care and family practice settings. She was a registered nurse for 16 years prior to becoming a nurse practitioner. Susan is…

Read More

Michelle Randall

Michelle Randall is a family medicine physician assistant who sees children and adults. She completed her training in 2018 at Northwestern University in Chicago. Prior to joining Crossroad, she spent five years working at a federally qualified health center in Kansas City, primarily caring for recent immigrants. Fluent in Spanish, Michelle enjoys getting to know…

Read More

Douglas Collins

Douglas Collins, MD, received his medical degree from Wright State University School of Medicine, and specializes in family medicine. He sees children, adults and prenatal patients. Dr. Collins also serves as Crossroad’s Chief Medical Officer, overseeing clinical performance and supervising health care providers across all locations. ​Before joining Crossroad, Dr. Collins was an adjunct associate…

Read More

Hong Wilson

Dr. Hong Wilson graduated from medical school at Tongji University in China. She completed her pediatric resident program at Wright State University/Dayton Children’s Hospital. ​Dr. Wilson has been caring for the underserved community as a pediatrician more than a decade, and looks forward to serving her patients for many years to come. She is passionate…

Read More

Hilary Chang

Dr. Hillary Chang attended medical school and completed her pediatrics residency in Cincinnati. After residency, she worked at the Cincinnati Children’s Hospital Medical Center emergency department before moving to a small town in rural Indonesia, where she lived with her husband and children for three years. ​Dr. Chang is a proud mom to two spirited…

Read More

Allison Ng

Dr. Allison Ng completed her MD at the University of Cincinnati College of Medicine and her family medicine residency at The Christ Hospital and the University of Cincinnati. Fluent in Spanish, Dr. Ng has served on short-term global health trips to provide health care in rural Guatemala. A strong interest in refugee well-being has led…

Read More